Senior Technical Operations Manager, DV+New York, NYLos Angeles, CABoston, MABroomfield, COHybrid Schedule (M/F remote, T/W/TH in-office)About this team:The Senior Technical Operations Manager, DV+ is a critical individual contributor role focused on the DV+ platform, where publishers monetize omnichannel inventory - spanning display, video, native, audio, and DOOH - through sophisticated, AI-enhanced programmatic solutions. This role serves as a key cross-functional partner and primary internal escalation point, operating at the intersection of Account Management, Product, and Engineering to drive technical resolution and support our platform's evolving capabilities. A core component involves leveraging modern AI tools and advanced analytics to identify repeatable challenges, design scalable solutions, and drive operational efficiency across large datasets.
In this role you will: - Handle a queue of technical escalations with high standards of organization, responsiveness, and stakeholder communication.
- Query and analyze large datasets across multiple systems using SQL to identify trends, diagnose issues, and support operational decision-making.
- Leverage modern AI tools and emerging technologies to identify repeatable challenges, design scalable solutions, automate workflows, and improve operational efficiency.
- Troubleshoot complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and integrations.
- Investigate ambiguous problems proactively, asking thoughtful questions and driving issues to resolution with minimal oversight.
- Learn new platforms, systems, and technical concepts quickly while demonstrating strong ownership and long-term retention of operational knowledge.
- Collaborate cross-functionally when needed, coordinating efforts across Technical Operations, Product, Engineering, Account Management, and external partners to resolve issues and execute initiatives.
We're looking for someone with:- 4+ years in technical operations or a related role
- Bachelor's degree or equivalent (advanced degree a plus)
- Strong technical knowledge of the programmatic ecosystem
- Strong proficiency in SQL and Excel for data analysis, troubleshooting, and workflow automation
- Genuine interest in emerging AI technologies, with the ability to apply them to operational workflows and problem-solving
- Excellent technical writing and documentation skills
- Strong analytical and troubleshooting abilities, with experience diagnosing complex issues
- Strong cross-functional collaboration and coordination skills
- Excellent communication skills, with the ability to explain technical concepts clearly, identify root causes, and drive issues to resolution
- Able to work independently, prioritize effectively, and thrive in a fast-paced environment
- Analytical mindset with the ability to balance immediate needs with long-term scalable solutions
In the US, the base salary range for this role is $80,000 - $110,000.Actual compensation will be determined based on location, experience, skills, and internal equity.This role is also eligible for:- Annual performance-based bonus
- Equity (NASDAQ: MGNI)
- Comprehensive benefits package
During the interview process, candidates will receive more specific information about the salary range applicable to their experience and location.For Los Angeles-based applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The material job duties of this specific job position for which Magnite reasonably believes that a criminal history may have a direct, adverse, and negative relationship include:
- Having access to the Company's Confidential Information or trade secrets including data related to customers, clients, vendors, business partners, or suppliers
- Work with cross teams to access datasets, databases, formulas, algorithms, tools, products, prototypes, systems applications, and technologies in any stage of development
Perks and Benefits: - Comprehensive Healthcare Coverage from Day One
- Generous Time Off
- Holiday Breaks and Quarterly Wellness Days
- Equity and Employee Stock Purchase Plan
- Family-Focused Benefits and Parental Leave
- 401k Retirement Savings Plan with Employer Match
- Disability and Life Insurance
- Cell Phone Subsidy
- Monthly Fitness and Reimbursement
Career Growth:We support internal mobility, skill development, and leadership pathways through structured career frameworks and learning programs.
