Wells Fargo

Senior Systems Operations Engineer

Wells Fargo$87K — $153K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of Systems Engineering or Technology Architecture experience, with relevant work experience, training, or education
  • 3+ years in leading Production Application Support, with ITIL-aligned management skills
  • 3+ years implementing application observability tools like AppDynamics, Splunk, and Grafana
  • 3+ years supporting large-scale Java and .NET applications with strong RDBMS expertise (Oracle, MSSQL)
  • Familiarity with NoSQL databases such as MongoDB is a plus

Responsibilities

  • Lead management of installed systems and infrastructure in Systems Operations
  • Contribute to enhancing system efficiency and reducing manual intervention
  • Analyze operational support systems to maintain high systems availability
  • Collaborate with vendors for effective problem resolution
  • Guide team in achieving technical deliverables using process controls
  • Work closely with technical personnel to optimize infrastructure reliability

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance and critical illness insurance
  • Parental and caregiving leave
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Full Job Description

In this role, you will:

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area

  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks

  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability

  • Work with vendors and other technical personnel for problem resolution

  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards

  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 3+ years of demonstrated experience leading Production Application Support at scale, including ITIL-aligned incident, problem, and change management

  • 3+ years of experience implementing application Observability through tools such as AppDynamics, Splunk, Elastic, BigPanda (AIOPS), Grafana, Microsoft Application Insights

  • 3+ years of experience supporting largescale Java and .NET applications; strong RDBMS expertise (Oracle, MSSQL); NoSQL experience (MongoDB) a plus

Desired Qualifications:

  • Experience supporting AI/ML-enabled production systems, including reliability, scalability, and operational risk management for LLM- or agent-based workflows

  • Understanding of AI operational concerns such as model observability, prompt/configuration change management, data drift, failure modes, and integration of AI signals into incident response and SRE practices.

  • Thorough understanding of application environment implementations, including on prem, client server, on prem cloud, hybrid cloud and public cloud

  • Experience using and configuring Continuous Integration Continuous Deploy (CICD) tools including Jenkins, Artifactory, Harness as well as Terraform

  • Proven experience reducing operational toil through automation (Ansible or equivalent), including runbook automation and selfhealing patterns

  • Experience operating resilient systems, including traffic management (F5, AVI), fault tolerance, and data replication

Job Expectations:

  • Periodic availability for evening and weekend On-Call

  • Expectation of at least 3 days per week in office

Locations:

  • 1525 W. W.T. Harris Blvd, Charlotte, North Carolina

  • 800 S. Jordan Creek Pkwy, Des Moines, Iowa

  • 550 S. 4th St., Minneapolis, Minnesota

  • 401 W. Las Collinas Blvd., Dallas, Texas

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$41.83 - $74.04

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

13 Aug 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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