Swift

Senior Systems Engineer

Swift$101K — $188K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, or Engineering
  • 7-10 years of experience with Red Hat Enterprise Linux in large-scale environments
  • Expertise in enterprise Linux support and administration
  • Strong background in production operations and incident response
  • Exposure to automation and scripting for operational efficiency

Responsibilities

  • Serve as a senior technical owner for Linux platforms
  • Provide L2 support for Linux systems including incident triage and remediation
  • Lead complex troubleshooting of OS and performance issues
  • Execute patching and upgrades in line with change management standards
  • Collaborate with teams to ensure reliable platform services
  • Drive continuous improvement of operational processes
  • Document systems and communicate clearly with stakeholders

Benefits

  • Medical, dental, and vision insurance with no premium costs for employees and families
  • Retirement plan with matching 401k
  • Bonus opportunities based on personal and company performance
Full Job Description
About the Role

What to Expect:

As a Senior Linux Systems Support Engineer in the Windows and RHEL Services Squad, you will:
  • Serve as a senior technical owner for Linux platforms in production and pre-production environments
  • Provide L2 operational support for Linux systems, including incident triage, root-cause analysis, and permanent remediation
  • Lead and participate in complex troubleshooting of OS, performance, and platform-level issues
  • Execute and support patching, upgrades, and lifecycle activities in accordance with change and release management standards
  • Collaborate with Product Owners, application teams, and other infrastructure squads to ensure stable, reliable platform services
  • Identify recurring operational issues and drive continuous improvement through better tooling, documentation, and processes
  • Contribute to monitoring, alerting, and observability improvements to reduce reactive firefighting
  • Mentor and guide junior engineers, promoting strong operational practices and troubleshooting discipline
  • Document systems, procedures, and operational runbooks; communicate clearly with both technical and non-technical stakeholders
  • Participate in on-call rotations and provide senior-level support during incidents when required


What will make you successful:

We are seeking professionals with:

  • Bachelor's degree in information technology, Computer Science or Engineering
  • Demonstrated expertise administering and supporting enterprise Linux environments (Red Hat Enterprise Linux)
  • Microsoft or Red Hat professional certifications are a plus (e.g., MSCA/MSCE, RHCSA/RHCE)
  • 7-10 years of experience supporting and engineering large-scale Linux platforms, primarily Red Hat Enterprise Linux, across virtualized environments
  • Strong background in production operations, including incident response, problem management, and change execution
  • Experience working in high-availability, mission-critical environments with formal operational and change management disciplines
  • Exposure to automation and scripting in support of operational efficiency (not necessarily as a primary automation developer)


Technical Skills

Linux Systems Expertise
  • Strong hands-on experience with Red Hat Enterprise Linux administration
  • OS installation, configuration, hardening, and lifecycle management
  • Troubleshooting complex OS and performance issues (CPU, memory, disk, I/O)
  • System logging, diagnostics, and root-cause analysis

Windows (Secondary)
  • Working knowledge of Windows VM administration
  • Ability to troubleshoot cross-platform issues in mixed environments

Infrastructure & Platform
  • Understanding of enterprise storage concepts and protocols (NFS, SMB, iSCSI)
  • Filesystem management and tuning (XFS, ext4, NTFS)
  • Experience with backup, restore, and recovery processes
  • Familiarity with virtualization platforms (VMware vSphere preferred)

Automation & Tooling (Support-Focused)
  • Working knowledge of Ansible, Python, or shell scripting to support operational tasks
  • Ability to read, use, and extend existing automation and playbooks
  • Familiarity with Git and configuration-as-code concepts

Networking Fundamentals
  • Solid understanding of TCP/IP, DNS, routing, and service connectivity
  • Ability to troubleshoot network-related impacts on system behavior

Operational Practices
  • Understanding of ITIL-aligned incident, problem, and change management.
  • Experience operating within formal production controls.

Professional Skills
  • Strong sense of ownership and accountability for platform stability
  • Calm, methodical approach to troubleshooting under pressure
  • Clear and effective communicator, especially during incidents
  • Comfortable working in an Agile, squad-based model
  • High adaptability in a changing technical and organizational environment
  • Willingness to support occasional weekend work and on-call duties


The estimated salary range for a new hire in this position in Virginia is $101,303.00 USD Annual MINIMUM to $188,135.00 USD Annual MAXIMUM. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. Our compensation packages include a competitive base salary and bonus opportunity for all employee's contingent on personal and company performance. Our generous benefits program includes medical, dental, vision and life insurance with no premium costs for our employees and their families, and retirement plan plus matching 401k.

About Swift

The Society for Worldwide Interbank Financial Telecommunication, legally S.W.I.F.T. SC, is a Belgian cooperative society providing services related to the execution of financial transactions and payments between banks worldwide. Its principal function is to serve as the main messaging network through which international payments are initiated. It also sells software and services to financial institutions, mostly for use on its proprietary "SWIFTNet", and ISO 9362 Business Identifier Codes, popularly known as "SWIFT codes". The SWIFT messaging network is a component of the global payments system. SWIFT acts as a carrier of the "messages containing the payment instructions between financial institutions involved in a transaction." However, the organization does not manage accounts on behalf of individuals or financial institutions, and it does not hold funds from third parties. It also does not perform clearing or settlement functions. After a payment has been initiated, it must be settled through a payment system, such as TARGET2 in Europe. In the context of cross-border transactions, this step often takes place through correspondent banking accounts that financial institutions have with each other. As of 2018, around half of all high-value cross-border payments worldwide used the SWIFT network, and in 2015, SWIFT linked more than 11,000 financial institutions in over 200 countries and territories, who were exchanging an average of over 32 million messages per day.
Learn more about Swift

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