Bachelor's degree in a technical field or equivalent experience (14 years) required.
Five additional years of technical experience may substitute for a degree.
Proficiency in Confluence, Jira, and Jira Advanced Roadmaps is essential.
Experience in AWS environments and cloud-based architectures is preferred.
Responsibilities
Support a suite of applications on the Pega Platform for government and Fortune 500 clients.
Participate in Agile development activities including sprint planning and daily stand-ups.
Collaborate with cross-functional teams to tackle complex challenges in a fast-paced environment.
Establish priorities and document business and technical processes with development teams and Government leadership.
Analyze existing applications to derive requirements and develop user stories in Jira.
Coordinate application releases and migrations, identifying risks and operational impacts.
Troubleshoot complex system issues and implement solutions to enhance reliability and performance.
Benefits
Collaborative team environment with a focus on Agile methodologies.
Opportunity to work with leading technologies in a government context.
Engagement with cross-functional teams, enhancing professional growth.
Support for continuous learning and development in technical skills.
Full Job Description
Required:
Active TS/SCI with Polygraph
Bachelor's degree in a technical field from an accredited college or university and fourteen (14) years of demonstrable experience is required. Five (5) years of additional technical experience on projects with similar hardware/software processes may be substituted for a bachelor's degree.
Description:
Join an established, collaborative team supporting a suite of applications built on Pega Platform, a leading low-code enterprise platform used by major government agencies and Fortune 500 organizations to automate business processes, manage complex workflows, modernize legacy systems and deliver engaging customer experiences.
Contribute to an Agile development environment by participating in sprint planning, backlog refinement, daily stand-ups, sprint reviews, and iterative development cycles that promote continuous delivery and rapid feedback.
Collaborate with cross-functional technical and mission teams in a fast-paced environment where initiative, adaptability, sound judgement, and a willingness to take on complex challenges are highly valued.
Partner directly with development teams and Government leadership to establish priorities, analyze requirements, define and document business and technical processes, develop systems engineering documentation, and support customer engagement and user acceptance testing.
Analyze existing applications to derive and document requirements that enable development teams to design and build modernized replacement capabilities; develop user stories in Jira and establish clear, detailed acceptance criteria to support successful delivery.
Support the planning and coordination of application releases, deployments, and migrations across environments, identifying dependencies, risks, readiness considerations, and potential operational impacts to help enable successful transitions.
Partner with cybersecurity, infrastructure, and engineering teams to address compliance requirements, resolve vulnerabilities, remediate active security findings, and maintain the security and operational integrity of applications and supporting environments.
Troubleshoot complex application and system issues, identify root causes, and implement solutions that improve system reliability, performance, maintainability, and overall operational stability.
Develop and maintain clear technical documentation covering system configurations, operational procedures, troubleshooting approaches, engineering decisions, and technical solutions to support effective knowledge sharing and long-term system sustainment.
Communicate effectively with both technical and non-technical stakeholders, translating complex technical concepts into clear, actionable information while building strong working relationships across Government, engineering, and mission teams.
Balance competing priorities and changing mission needs while maintaining a strong focus on system reliability, security, performance, and successful delivery of customer outcomes.
Apply a strong application design mindset throughout the development lifecycle, helping teams thoughtfully evaluate solution approaches, architecture, interfaces, dependencies, scalability, security, and maintainability before significant development begins.
Demonstrate proficiency with Confluence, Jira, and Jira Advanced Roadmaps to support requirements management, technical documentation, backlog development, dependency tracking, and cross-team planning and delivery.
Experience working in AWS environments; familiarity with cloud-based application architectures, services, integrations, and deployment considerations is preferred.
About Reflexive Concepts
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Joining Reflexive Concepts presents an unparalleled opportunity to become part of a leading team of professionals dedicated to innovation and technology. This is a pivotal time to engage with a company that values growth, leadership, and diversity in its workforce.
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