Job Description:Account Supervisor, BrandDo you enjoy helping brands connect with audiences through compelling stories, meaningful experiences and integrated communications programs? Are you energized by managing client relationships, bringing ideas to life and helping teams deliver impactful work?
Zeno is looking for an Account Supervisor to help lead communications for some of the world's most recognized consumer brands. This role sits at the intersection of earned media, brand storytelling and integrated communications, with the opportunity to shape an always-on news engine while bringing an earned lens to major campaigns, partnerships and cultural moments.
You'll serve as a key day-to-day client lead while also liaising with various internal stakeholders at Zeno (e.g., creative, digital and analytics teams) to turn business and marketing priorities into ideas and stories that break through. We're looking for someone with strong media instincts who also knows how to lead integrated work, connecting the dots across disciplines and keeping complex programs moving.
This role is ideal for someone who likes to be close to the work: spotting the story, shaping the pitch, counseling clients, collaborating with specialists and helping teams turn ambitious ideas into results.
About the Role:- Client Leadership & Program Management: Serve as a trusted day-to-day client contact, managing projects, communications programs and integrated workstreams while ensuring high-quality execution and strong client service.
- Brand Communications & Storytelling: Contribute to the development of communications strategies, messaging and content that help brands engage audiences and achieve business objectives.
- Media Engagement: Develop and execute media relations programs, building relationships that drive awareness, engagement and measurable results.
- Integrated Campaign Execution: Partner with internal teams and external stakeholders to deliver integrated campaigns, events and communications initiatives that align with client goals.
- Business Growth & Industry Engagement: Identify opportunities to introduce clients to new capabilities, contribute to business growth and stay connected to industry trends and professional networks.
- Team Leadership & Collaboration: Support and mentor junior team members while contributing to a collaborative environment where people can learn, grow and do their best work.
- Operational Excellence: Help manage account budgets, timelines, resources and project deliverables while ensuring quality, efficiency and accountability.
About You:- 5+ years of experience in public relations, communications, brand marketing or related fields within an agency or other fast-paced environment.
- Experience developing and executing communications programs that support business and brand objectives.
- Strong understanding of media relations and integrated communications strategies.
- Experience planning and executing events, campaigns or brand activations.
- Demonstrated ability to think strategically and creatively about client challenges and opportunities.
- Strong writing, editing and presentation skills, with experience developing client-facing materials and recommendations.
- Experience building strong client relationships and supporting communications programs.
- Strong project management and organizational skills, with experience managing multiple priorities and stakeholders.
- Experience managing budgets, timelines and account operations.
- Proven success building relationships with media and industry partners.
- Experience mentoring or supporting junior team members.
- Collaborative mindset with a passion for communications, storytelling and team success.
Preferred Qualifications:- Experience working with consumer or lifestyle brands.
- Experience contributing to integrated campaigns that span earned, owned, social or experiential channels.
- Experience supporting business development or new business initiatives.
Pay Range: $75,000 - $95,000 USD/yr.An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.Level 05
About Our BenefitsHealthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.
