Strong experience in Site Reliability Engineering (SRE) and Production Support
Hands-on experience with Unix/Linux Administration
Strong knowledge of SQL and database troubleshooting
Proficiency in Shell Scripting, Perl Scripting, or similar automation tools
Experience with monitoring and observability tools like Dynatrace and Splunk
Strong understanding of Incident, Problem, and Change Management processes
Responsibilities
Ensure high availability, reliability, and performance of critical production applications and infrastructure
Monitor application health, system performance, and platform stability using enterprise monitoring tools
Proactively identify, troubleshoot, and resolve production incidents and system bottlenecks
Perform root cause analysis (RCA) and implement preventive measures to avoid recurring issues
Develop and maintain automation scripts for operational tasks, deployment activities, and system monitoring
Collaborate with development, infrastructure, database, and support teams to improve system resiliency
Establish and track SRE metrics, SLAs, SLOs, and error budgets
Participate in on-call support and major incident management activities
Drive continuous improvement initiatives related to observability, automation, and operational efficiency
Create and maintain operational runbooks, knowledge articles, and standard operating procedures
Benefits
Hybrid work model (3 days in-office)
Comprehensive benefits package
Opportunities for continuous improvement initiatives
Collaborative work environment with cross-functional teams
Focus on operational excellence and application stability
Full Job Description
Role description
Location:Plano, TX (3 days Hybrid)
Max Salary: $130K+Benefits
Splunk SME
Job Summary
We are seeking an experienced Senior Site Reliability Engineer SRE with strong expertise in production support reliability engineering monitoring automation and incident management The ideal candidate will have extensive experience in UnixLinux environments SQL scripting observability platforms and driving application stability performance and operational excellence in largescale enterprise environments
Key Responsibilities
Ensure high availability reliability and performance of critical production applications and infrastructure
Monitor application health system performance and platform stability using enterprise monitoring tools
Proactively identify troubleshoot and resolve production incidents and system bottlenecks
Perform root cause analysis RCA and implement preventive measures to avoid recurring issues
Develop and maintain automation scripts for operational tasks deployment activities and system monitoring
Collaborate with development infrastructure database and support teams to improve system resiliency
Establish and track SRE metrics SLAs SLOs and error budgets
Participate in oncall support and major incident management activities
Drive continuous improvement initiatives related to observability automation and operational efficiency
Create and maintain operational runbooks knowledge articles and standard operating procedures
Required Skills
10 years of overall technology experience
Strong experience in Site Reliability Engineering SRE and Production Support
Handson experience with UnixLinux Administration
Strong knowledge of SQL and database troubleshooting
Proficiency in Shell Scripting Perl Scripting or similar automation tools
Experience with monitoring and observability tools such as
Dynatrace
Splunk
Strong understanding of Incident Problem and Change Management processes
Experience in troubleshooting performance availability and stability issues
