Job Title: TECHNICAL LEAD L1
City: Plano
State/Province: Texas
Posting Start Date: 2/11/26
Job Description:
Job Description
͏
Provide L2/L3 production support for Java/J2EE applications in a 24x7 enterprise environment
Monitor applications using tools such as Splunk, Dynatrace, AppDynamics, Kibana
Handle P1/P2/P3 incidents, perform deep root cause analysis (RCA), and implement preventive fixes
Debug issues across Java code, application servers, databases, batch jobs, and integrations
Support production releases, deployments, and post-release validation
Work with development, QA, infrastructure, and business teams to resolve production defects
Manage incident, problem, and change tickets using ServiceNow / RemedyAnalyze logs, thread dumps, heap dumps, and performance metrics
Ensure SLA compliance, application uptime, and system reliabilityParticipate in on-call rotations and incident bridges
͏
͏
͏
Competencies
Client Centricity
Passion for Results
Execution Excellence
Collaborative Working
Learning Agility
Problem Solving & Decision Making
Effective communication
Mandatory Skills: Core Java.
Experience: 5-8 Years.
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
