Downtown Vancouver (On-Site) • Full-TimeWhat You'll Own- Own the end-to-end technical design of the Customer Experience Platform balancing short-term delivery with long-term scalability ('design for 100x, build for 10x').
- Work hands-on alongside 2-3 engineers (30-50% IC) to bring system designs to production-quality reality.
- Define API specs, data contracts, code quality guidelines, and architectural patterns the team builds on.
- Hold the line on >99.9% uptime and
- Partner with Product and UX to translate real customer workflows into maintainable, scalable systems.
What You'll Get- Hands-on access to the full AI toolchain: Claude, Cursor, LLM-powered workflows in production, not a sandbox.
- Direct line to product, design, and the CEO. No layers, no ticket queues between you and the decision.
- 50% of variable comp tied to measurable technical outcomes uptime, bug density, scalability gains.
- Collocated squad model: core team on-site in Vancouver for rapid, focused iteration.
- Clear trajectory: Principal Engineer 1 Staff Engineer, in a company at 145% YoY growth.
- Above-market compensation for the right person. We don9t negotiate down talent.
How We WorkWe ship before we9re 100% certain. We write things down because we have two offices and memory is lossy. We debate loudly and move without resentment. We run weekly sprint rituals planning, standups, demos and we use automated release gates on compliance, security, and reliability so the quality bar isn9t a conversation, it9s a gate.
If you9ve built something from scratch, you9ll recognize this pace. If you9ve spent time waiting for sign-off on architectural decisions you9ll notice the difference immediately.
The Question You9re Probably Asking4Is this a real technical leadership role or am I going to be executing someone else9s architecture?4 Direct answer: you own the architecture. There9s no Principal Engineer above you on this product. You9ll make the calls, you9ll defend them, and you9ll live with the outcomes. We give you a squad, a product roadmap, and full accountability. What you do with it is on you.
EviSmart1 EngineeringWhat We Need- 7+ years in software development, with 3+ years in technical leadership or architecture including hands-on IC time.
- Distributed systems and modern web architecture: microservices, APIs, event-driven patterns. Not just familiarity you9ve built these at scale.
- Cloud platform experience (AWS preferred). Infrastructure-as-code, Docker, Kubernetes, CI/CD pipelines.
- Strong command of at least one major stack Python, Node.js/React, Java/Spring, or Go. We use Python, Node.js, React.
- AI/ML integration experience: LLM APIs, agents, embeddings, document intelligence in production.
- Compliance and security mindset. HIPAA or ISO 27001 experience is a real plus we operate in healthcare-adjacent territory.
- Track record of designing for scale: systems that grew 10x to 100x without a full rewrite.
- Strong communicator able to translate architecture decisions for non-technical stakeholders without oversimplifying.
You9ll Stand Out If You Have- Leader experience you9ve been the technical decision-maker, not just a contributor to one.
- B2B SaaS background, especially in retention or customer engagement products.
- Experience leading migrations data centres to cloud, monoliths to microservices, legacy to modern.
- Outcome-based engineering performance models. We use them here and we want someone who9s already lived this.
About Our Operating ModelWe operate on a Squad Model focused on outcomes, not output. Your team is collocated in Vancouver for rapid iteration. Success is tied to business impact uptime, quality, scalability not story points closed. You9ll have weekly rituals, direct customer exposure, and automated quality gates. No bureaucracy between you and shipping.
Technology Stack- Cloud: AWS or GCP
- Backend: Python, Node.js, Go
- Frontend: React (led by UX Engineer)
- Data: PostgreSQL; future data warehouse integration
- Infrastructure: Docker, Kubernetes, Terraform
- CI/CD: GitHub Actions with automated testing
