Diligent Corporation

Senior Software Engineer - Data Platform & AI Automation

Diligent Corporation$114K — $140K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong software engineering fundamentals, production-quality code, API and interface design.
  • Experience building and operating production data platforms on cloud infrastructure (preferably Snowflake and AWS).
  • Familiarity with AI tooling and practical implementation (not just prototyping).
  • Ability to assess cost, latency, and failure modes in production environments.
  • Solid governance understanding: data quality, observability, and PII handling.
  • Experience with CI/CD and DataOps: automated testing, infrastructure automation.
  • Ability to collaborate with engineering, product, and finance teams.

Responsibilities

  • Design and manage the cloud data platform including ingestion and transformation.
  • Integrate diverse data sources with consistent identifiers and lineage.
  • Create automated reporting systems for proactive management.
  • Connect approved AI agents to data with necessary governance and human oversight.
  • Establish MLOps controls for predictive analytics including versioning and monitoring.
  • Set and uphold engineering standards for data practices.

Benefits

  • Hybrid work model requiring 50% on-site presence for collaboration and community building.
Full Job Description
Must be based in Vancouver

The role


We're hiring a dedicated data engineer to own the production data platform that our delivery, product, and engineering teams run on; designing integrated, governed data pipelines and delivering automated reporting, AI-assisted workflows, and predictive signals on top of them. You'll write production code, design systems, own CI/CD, and be accountable for the correctness of data that leaders make decisions on.

What you'll do
  • Design and operate our cloud data platform: ingestion, transformation, orchestration and serving.
  • Integrate data from across the business (delivery tooling, CRM, product telemetry, finance, support and customer feedback systems) with shared identifiers, data contracts and lineage.
  • Build automated and continuously refreshed reporting so teams manage by exception rather than chasing status.
  • Connect approved AI agents to governed data with structured outputs, provenance, guardrails and human approval in the loop.
  • Build feature pipelines and the MLOps controls behind predictive use cases: tests, versioning, promotion gates and drift monitoring.
  • Own the engineering standards for data: testing, observability, environment promotion, PII classification and access control.

What you'll bring
  • Strong software engineering fundamentals: production-quality code, API and interface design, testing discipline, systems design.
  • Real experience building and operating production data platforms on a cloud warehouse or lakehouse (Snowflake and AWS preferred) with dbt and a modern orchestrator.
  • Practical AI tooling experience: something shipped, not prototyped. LLM-backed classification, extraction or structured-output pipelines; agent and tool-calling workflows; retrieval; evals.
  • You can reason about cost, latency, failure modes and when not to use a model.
  • Sound governance judgement: data quality, observability, lineage, versioned contracts, auditability, PII handling.
  • CI/CD and DataOps: automated testing, release gates, infrastructure automation, rollback.
  • Comfort working directly with engineering, product, finance and security stakeholders.

Nice to have
  • Feature stores and MLOps tooling: serving and monitoring models in production
  • Experience working with and designing MCP Servers
  • Experience with BI platforms and semantic layers
  • You already use AI coding tools as part of how you work


Pay Range

$114,240-$140,000 CAD

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

About Diligent Corporation

Diligent Corporation is a software company that provides secure corporate governance and collaboration solutions for boards and senior executives. The company's solutions are used by over 19,000 organizations and 650,000 leaders in more than 90 countries. Diligent's products include Diligent Boards, a board portal that provides secure access to board materials and collaboration tools, and Diligent Messenger, a secure messaging and collaboration platform. Diligent Corporation was founded in 2001 and is headquartered in New York City. The company has offices in the United States, Canada, Europe, and Asia-Pacific. Diligent Corporation is a privately held company and is not traded on any stock exchange.
Learn more about Diligent Corporation
Size
2,000 employees
Industry

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