ZoomInfo

Senior Software Engineer - Chorus

ZoomInfo$140K — $220K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in software development; degree in relevant field preferred.
  • Proficient in both Java and Python for production use.
  • Experience building distributed systems and microservices at scale (3+ years).
  • Hands-on experience with streaming platforms, especially Kafka (3+ years).
  • Extensive cloud experience, particularly with AWS or GCP (4+ years).
  • Familiarity with both SQL and NoSQL databases like MongoDB or Elasticsearch.
  • Strong understanding of RESTful API design and event-driven architecture.

Responsibilities

  • Design and deploy complex distributed systems across Engagement Intelligence and Chorus Platform.
  • Develop high-volume processing services using Kafka to handle engagement data.
  • Implement real-time mapping of engagements to CRM entities.
  • Create Java-based microservices and Python backend services for large customer requests.
  • Integrate third-party conference SDKs for seamless product interaction.
  • Drive architectural decisions impacting data modeling and performance optimization.
  • Mentor team members and define engineering best practices.

Benefits

  • Comprehensive health and wellness programs.
  • Holistic programs for mind, body, and lifestyle.
  • Opportunities for professional growth and development.
  • Flexible work arrangements to support work-life balance.
Full Job Description
We9re looking for a Senior Software Engineer to join a team that spans two of ZoomInfo9s most technically demanding domains. On the Engagement Intelligence side, we process and map customer engagements to CRM entities in real time, supporting some of the largest enterprises on the planet with multinational workforces - millions of engagement data points per day and over a billion pieces of potentially correlated data. On the Chorus Platform side, we power Chorus.ai, a Conversation Intelligence platform that processes and analyzes an enormous volume of sales calls to surface insights on deal health, risk, and next steps for sales managers.

This is a role for an engineer who is energized rather than daunted by breadth: high-volume JVM streaming systems on one side, Python distributed services and third-party integrations on the other, with the seniority to make architectural calls across both and the humility to ramp quickly on whichever stack is less familiar.

What you will do
  • Design, build, and deploy complex distributed systems across both domains
  • Build high-volume streaming data processing services using Kafka to handle millions of engagement data points per day
  • Design and implement real-time engagement-to-CRM entity mapping systems
  • Develop robust Java-based microservices that integrate tightly with data storage solutions
  • Build and own Python backend services and RESTful APIs handling millions of customer requests per day
  • Build third-party integrations with major conference providers using their SDKs
  • Own customer-facing aspects of the product end to end, from design through production operation
  • Drive architectural decisions that span both areas - data modeling, service boundaries, performance optimization
  • Help define and promote engineering best practices: design, documentation, code review, monitoring, observability
  • Mentor and train engineers across the team, raising the technical bar in both domains
  • Act as a technical point of contact across teams and personas, translating ambiguous product needs into concrete systems

What you bring
  • 7+ years of industry software development experience; B.S. in Computer Science, Mathematics, Software Engineering, or equivalent
  • Strong hands-on experience in both Java and Python in production settings (deep expertise in one and working proficiency in the other, with a track record of ramping fast on new stacks)
  • 3+ years building distributed systems and microservices at scale
  • 3+ years with streaming data platforms (Kafka strongly preferred)
  • 4+ years of cloud experience (AWS/GCP) - a must
  • Solid experience with both SQL and NoSQL stores (Mongo, Elasticsearch)
  • Strong grasp of RESTful API design standards and event-driven architecture
  • Experience with CI/CD, package management, and release cycles
  • Strong architectural design skills while remaining deeply hands-on
  • Excellent communication skills in English and the interpersonal range to collaborate cross-functionally
  • Demonstrated leadership: mentoring engineers, driving projects independently, taking initiative without being asked

Bonus points
  • Experience with CRM systems (Salesforce, Microsoft Dynamics) and integrating data services with them
  • Apache Kafka ecosystem depth (Kafka Streams, Connect)
  • Spring Boot microservices deployed to cloud
  • Experience with conferencing platform SDKs (Zoom, Teams, Webex, Google Meet)
  • Familiarity with data pipeline orchestration tools
  • Monitoring and observability tooling for streaming systems
  • Data modeling and schema design
  • Previous experience in B2B data, sales intelligence, or conversation intelligence domains


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Actual compensation offered will be based on factors such as the candidate9s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.

$140,000-$220,000 USD

About ZoomInfo

About ZoomInfo

A Leader in B2B Data

ZoomInfo has revolutionized how businesses access B2B data since its inception in 2000. With a rich database encompassing over 14 million companies and 120 million professionals, ZoomInfo stands as a pivotal resource for sales, marketing, recruiting, and business development professionals worldwide.

Headquarters and Global Reach

Based in Vancouver, Washington, ZoomInfo's influence spans globally, aiding countless professionals in navigating the complex business landscape with ease and precision.

Career Opportunities at ZoomInfo

A Spectrum of Roles

ZoomInfo's commitment to innovation and customer success fuels a wide range of career opportunities, from technical positions to sales and marketing roles.

Why Choose ZoomInfo

Working at ZoomInfo means being part of a team dedicated to excellence, innovation, and the democratization of B2B data.

The Job Application Process

Your Path to ZoomInfo

Navigating the job application process at ZoomInfo is streamlined for efficiency, transparency, and accessibility.

Submitting Your Application

Visit Zoominfo’s official website for information about how to apply. Visit the Ladders’ blog for tips on crafting a compelling application, from tailoring your resume to making a lasting impression in your cover letter.

Available Positions

Roles that Drive Success

Discover the high-demand positions at ZoomInfo that align with your career aspirations and expertise.

High-Paying Opportunities

A closer look at roles offering competitive salaries for ambitious job seekers.

Job Requirements and Qualifications

What ZoomInfo Looks For

Zoominfo is constantly searching for talented individuals with unique skills, experience, and qualifications. If you believe you have the right skills, visit Zoominfo’s website for more information about where to apply.

Skills That Shine

Skills in sales, marketing, and data analysis are always valuable to business. However, it’s recommended you contact Zoominfo’s human resources department for more information about which specific skills they are looking for right now.

Employee Benefits and Perks

Rewarding Your Contribution

ZoomInfo values its team, offering a comprehensive benefits package designed to support and enrich the lives of its employees.

Beyond the Basics

From health and wellness to flexible work arrangements, explore the benefits that make ZoomInfo a top employer.

Training and Development Programs

Investing in Your Growth

Commitment to employee development stands at the core of ZoomInfo's ethos, with programs designed to foster professional growth and advancement.

Paths to Advancement

Visit Zoominfo’s website for detailed insight into training opportunities that prepare employees for success and leadership roles within the company.

Employee Testimonials

Real Stories of Growth and Success

Hear directly from ZoomInfo employees about their experiences, growth, and the opportunities they've seized during their tenure by visiting their profile on Glassdoor.

A Culture of Excellence

Most accounts describe ZoomInfo's dynamic work environment as a collaborative culture that’s committed to employee satisfaction.
Learn more about ZoomInfo
Size
2,742 employees
Market Cap
$11.5 billion
Industry
Net Income
-$9.1 million
Founded
2000
Revenue
$476.2 million
NASDAQ

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