Verizon Communications

Senior Sales Solutions Partner - Unified Communications and Contact Center Services

Verizon Communications$130K — $226K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree or four years of relevant work experience.
  • Eight years of experience in IT or communication sales.
  • Experience with complex IT or communication solutions.
  • Willingness to travel for client meetings.

Responsibilities

  • Forge strong relationships with senior leaders in global accounts.
  • Evaluate customer communication workflows for gaps.
  • Propose tailored CCaaS and UCaaS solutions.
  • Manage the entire sales cycle from discovery to closing.
  • Collaborate with internal teams on large-scale deals.

Benefits

  • Comprehensive health and wellness options including medical and dental insurance.
  • 401(k) matched savings plan and financial wellness programs.
  • Generous vacation policy with up to 15 days per year.
  • Paid parental and adoption leave, with tuition assistance options.
  • Identity theft protection and group home & auto insurance.
Full Job Description
What you'll be doing...

In your role as a Unified Communications (UC) and Contact Center (CC) solutions sales partner, you'll be finding the right technology to help large enterprise customers transform their communication infrastructure and elevate their customer experience (CX). But you'll be doing more than just providing phone systems—you'll help customers empower their hybrid workforces, streamline agent productivity, and build brand loyalty through seamless, AI-infused interactions.

  • Forging strong customer relationships with senior leaders and key influencers within large global accounts.

  • Evaluating and identifying gaps in customer communication workflows and agent performance.

  • Proposing tailored solutions such as CCaaS (Genesys, Webex), UCaaS, and AI-driven automation to address specific business challenges.

  • Handling all aspects of the sales cycle from initial discovery and solution architecture to closing and ensuring high satisfaction.

  • Partnering with internal resources and account teams to orchestrate complex, large-scale deals.

What we're looking for...

Selling runs in your DNA. You're up on the latest in cloud-based IP communications and know exactly how modern CX platforms can drive a competitive edge for your customers. You thrive in an environment where you get to combine people, technology, and strategic sales to solve "big picture" business problems.

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Eight or more years of relevant experience required, demonstrated through work and/or military experience, or specialized training.

  • Experience selling or consulting on complex IT or communication solutions.

  • Willingness to travel to meet with enterprise clients.

Even better if you have one or more of the following:

  • Experience presenting compelling business cases to C-suite buyers, particularly regarding digital transformation or CX ROI.

  • A deep understanding of the UC & CC landscape, including VoIP/PBX, SIP trunking, and cloud contact center platforms (CCaaS).

  • Proven success in selling complex managed solutions such as AI-driven CX, virtual contact centers, or global voice architectures.

  • A track record of meeting challenging sales goals and managing high-value, multinational accounts.

  • Technical proficiency in documenting customer needs and mitigating barriers to implementation.

  • Spanish language skills, which are desirable but not essential for the role.

Where you’ll be working
In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours
40

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $130,000.00 - $226,000.00.

About Verizon Communications

MCIS delivers wireless links, turn-key systems, broadband leases, and system maintenance.

Verizon Communications Careers

Join the vibrant team at Verizon Communications, a global leader in technology and communications, where innovation meets purpose. Our diverse and inclusive culture champions forward-thinking and offers a plethora of job opportunities that cater to enhancing your professional growth and career trajectory. Work You’ll Do At Verizon Communications, you will be part of a dynamic team that is at the forefront of driving digital transformation in the telecommunications industry. Our commitment to diversity and innovation is not just about staying competitive but fostering an environment where all employees can thrive. Lead with Innovation Embrace the opportunity to work on groundbreaking projects that redefine how people connect. Verizon is not just a company; it's a community of leaders and innovators. With over tens of thousands of employees worldwide, our leadership is committed to providing a platform where skills and ideas converge to create impactful solutions. Join Our Inclusive Team Verizon’s commitment to diversity and inclusion is integral to our company’s ethos. We believe in empowering our team members by providing them with the tools, resources, and support they need to succeed. This includes comprehensive benefits, diversity training, and opportunities for professional development. Explore Career Opportunities Whether you’re looking for a full-time position, an internship, or a leadership role, Verizon offers a range of employment options to match your career ambitions. Our team is hiring creative and solution-driven professionals who are eager to learn and grow. Networking and Professional Growth Advance your career with Verizon’s unmatched opportunities for professional growth. Engage in networking events, leadership programs, and training sessions designed to hone your skills and expand your industry knowledge. Internship Programs Kickstart your career with a Verizon internship. Gain hands-on experience, work with seasoned professionals, and understand the inner workings of one of the world’s leading tech companies. Our internships offer a unique insight into our company culture and operations, setting a solid foundation for your career. Benefits and Culture At Verizon, we prioritize the well-being of our team members. Enjoy a comprehensive package of benefits that supports both your professional and personal life. Our culture promotes work-life balance, employee wellness, and continuous learning. Stay Connected Join Our Team Explore the various job opportunities at Verizon Communications and find the position that best suits your skills and interests. We are looking for passionate, curious, and innovative team players. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Verizon Communications. Join Verizon Communications today and be part of a team that values leadership, innovation, and diversity. Shape your future in an environment where your work makes a real impact.
Learn more about Verizon Communications
Size
118,400 employees
Market Cap
$164.4 billion
Industry
Net Income
$17.8 billion
Founded
1983
5 Year Trend
+1.2%
Revenue
$128.2 billion
NASDAQ

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