Senior Sales Operations Specialist

Cohere

$120K — $150K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in sales operations, business development, and strategy, ideally in AI, SaaS, or enterprise software.
  • Strong analytical skills with proficiency in CRM platforms like Salesforce.
  • Leadership experience with a track record of mentoring teams in high-growth settings.
  • Ability to translate business objectives into actionable sales strategies.
  • Exceptional communication skills, suitable for executive-level presentations.

Responsibilities

  • Define and implement sales strategies and performance metrics with the VP of Sales, Americas.
  • Optimize sales processes and CRM systems to enhance operational efficiency.
  • Collaborate with teams like inside sales, marketing, and product for coordinated market execution.
  • Analyze sales KPIs and provide data-driven recommendations for improvement.
  • Lead sales operations and business development efforts, promoting a high-performance culture.
  • Facilitate strategic communication between sales leadership and various stakeholders.

Benefits

  • Weekly lunch stipend of $75/£75 or equivalent in local currency.
  • Comprehensive health and dental benefits, with a mental health budget.
  • Retirement savings plans such as RRSP matching and 401K options.
  • 100% parental leave top-up for up to 6 months for any parent.
  • Generous annual benefits for arts, wellness, and education improvement, along with a budget for conferences and learning.
  • 6 weeks of paid vacation (30 days).
  • Travel budget for remote employees to visit other offices and an annual company offsite.
Full Job Description
The Sales Ops Specialist role is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration.

Key Responsibilities
  • Sales Strategy & Execution: Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics.
  • Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
  • Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution.
  • Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
  • Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture.
  • Stakeholder Management: Serve as a liaison between sales leadership, FLMs, ICs (sellers), and executive teams, ensuring clear communication and strategic alignment.

Qualifications
  • Experience: 8+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software.
  • Skills: Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization.
  • Leadership: Ability to mentor teams, drive accountability, and navigate high-growth environments.
  • Strategic Thinking: Experience translating business goals into actionable sales plans.
  • Communication: Executive level communication skills & experience creating board level presentation decks & customer engagement materials.


Full-Time Employees at Cohere enjoy these Perks:
  • A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
  • Full health and dental benefits, including a separate budget for mental health.
  • RRSP matching, 401K, Pension Scheme.
  • 100% Parental Leave top-up for up to 6 months, for either parent.
  • Annual enrichment benefits:
    Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
    Education & learning stipend for conferences, courses, and coaching.
  • 6 weeks of paid vacation (30 working days!)
  • Budget for traveling to other offices if you are remote, plus an annual company offsite.


How and Where We Work:
  • Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
  • For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
  • For those not near an office: a co-working benefit so you can work alongside others in your city.
  • Everyone receives a $500 home office stipend to set up your workspace properly.

If any of the above doesn't line up exactly with your experience, we still encourage you to apply.

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