Sales experience specifically with a Hyatt-branded property is required.
Proven hotel sales experience with a track record in prospecting and account development.
Ability to analyze sales production and booking pace to prioritize activities effectively.
Strong presentation and communication skills, capable of leading initiatives across departments.
Experience with hotel sales or CRM systems, with familiarity in Hyatt's sales systems.
Responsibilities
Generate new business through targeted prospecting, sales calls, networking, and site tours.
Develop existing accounts to boost repeat business.
Manage sales inquiries and proposals from initial response to contract negotiation.
Monitor market trends and competitor activity to recommend sales actions.
Maintain accurate account records and prepare sales reports for forecasts.
Coordinate group bookings and client commitments with hotel operations.
Ensure adherence to Hyatt brand standards and S3 Hotel Group policies throughout the sales process.
Benefits
Opportunities for professional development and career advancement.
Collaborative work environment with hotel leadership.
Access to Hyatt's extensive training programs and resources.
Participation in sales initiatives and coaching opportunities.
Full Job Description
Hyatt House Irvine / John Wayne Airport is seeking a seasoned Senior Sales Manager to grow corporate, group, extended-stay, and locally negotiated business. The Senior Sales Manager will manage a portfolio of accounts, pursue new business, and partner with Revenue Management and hotel operations to achieve revenue goals and deliver a consistent client experience.
In partnership with hotel leadership, the Senior Sales Manager will help develop the hotel sales plan, participate in pricing and forecast discussions, and present account production and sales pace at leadership meetings. The role also offers opportunities to lead sales initiatives and coach colleagues. Key Responsibilities
Generate new business through targeted prospecting, sales calls, networking, and site tours. Develop existing accounts to increase repeat business.
Manage sales inquiries and requests for proposals from initial response through contract negotiation and booking, within company guidelines.
Monitor market trends, competitor activity, booking pace, and account production. Recommend sales actions to support occupancy, average daily rate, and revenue per available room.
Maintain accurate account records and sales activity in approved systems. Prepare sales reports and contribute to forecasts.
Coordinate group bookings and client commitments with hotel operations. Follow Hyatt brand standards and S3 Hotel Group policies throughout the sales process.
Qualifications
Sales experience with a Hyatt-branded property is required.
Hotel sales experience with demonstrated success in prospecting, account development, and contract negotiation.
Ability to interpret sales production and booking pace and use that information to prioritize sales activity.
Strong presentation, communication, and organizational skills, with the ability to lead initiatives and work across departments.
Experience using hotel sales or customer relationship management systems. Familiarity with Hyatt sales systems is required.
