Flexport

Senior Sales Manager - Account Management

Flexport$125K — $150K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in sales, account management, or business development with a strong growth record.
  • 3+ years leading high-performing sales or account management teams focusing on existing clients.
  • Expertise in strategies for account growth, retention, and upsell in B2B contexts.
  • Strong understanding of global logistics and supply chain management.
  • Ability to develop and inspire sales talent with a client-centric focus.
  • Compliance-oriented mindset for navigating regulations in a highly regulated industry.

Responsibilities

  • Lead, coach, and mentor a team of Account Executives to enhance client relationships.
  • Develop strategic account growth plans to expand services within client portfolios.
  • Collaborate with cross-functional teams to ensure excellent client experiences and alignment.
  • Analyze performance data to optimize sales processes and improve revenue growth.
  • Resolve complex client issues, providing expert support to secure long-term partnerships.

Benefits

  • Opportunity to impact the rapidly evolving global trade industry.
  • Fast-paced, collaborative work environment that encourages innovation.
  • Exposure to a diverse global client base and collaboration with top logistics experts.
  • Comprehensive benefits and opportunities for professional growth and advancement.
Full Job Description
Drive exceptional client growth and empower global trade as a Senior Sales Manager at Flexport.

The opportunity:

The Sales team at Flexport is at the forefront of redefining global trade, empowering our clients to navigate complex supply chains with ease. As a Senior Sales Manager, you will lead and mentor a high-performing team of Account Executives who are dedicated to maximizing growth within our existing client base. You'll partner closely with net new sales, operations, and product teams to develop and execute strategies that deepen client relationships and unlock significant value. This is an opportunity to directly impact Flexport's mission by fostering client success and expanding our footprint in critical markets, tackling challenges in a fast-paced, collaborative environment.

You will:
  • Lead, coach, and develop a team of high-performing Account Executives focused on growing existing client relationships.
  • Develop and execute strategic account growth plans, identifying and capitalizing on opportunities to expand Flexport's services within key client portfolios.
  • Partner cross-functionally with Account Management, Operations, and Product teams to ensure seamless client experiences and strategic alignment.
  • Analyze team performance data, implement best practices, and optimize sales processes to drive consistent revenue growth and client retention.
  • Act as an escalation point for complex client challenges, providing expert guidance and solutions to secure long-term partnerships.


You should have:
  • 10+ years of progressive experience in sales, account management, or business development roles, with a proven track record of exceeding growth targets.
  • 3+ years of experience leading and managing high-performing sales or account management teams, specifically focused on existing client portfolios.
  • Deep expertise in developing and executing strategies for account growth, retention, and upsell within a complex B2B environment.
  • Strong understanding of global logistics, supply chain management, or a related complex industry.
  • Demonstrated ability to inspire, motivate, and develop sales talent, fostering a culture of continuous improvement and client-centricity.
  • A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

You will get:
  • The opportunity to drive significant impact in a rapidly evolving industry, directly shaping the future of global trade.
  • A fast-paced, supportive, and collaborative work environment where innovation and growth are highly valued.
  • Exposure to a diverse global client base and the chance to work alongside some of the brightest minds in logistics and technology.
  • Competitive compensation, comprehensive benefits, and ample opportunities for professional development and career advancement.

#LI-onsite

About Flexport

Flexport is a freight forwarding and customs brokerage company headquartered in San Francisco, California. It was founded in 2013 by Ryan Petersen and has since grown to become one of the leading companies in the industry. Flexport provides a wide range of logistics services, including air and ocean freight, customs brokerage, and supply chain management. The company uses technology to streamline the shipping process and provide real-time visibility into shipments. Flexport is committed to providing high-quality service and has received numerous awards and recognitions for its efforts. The company is also actively involved in the communities it serves, supporting a variety of local organizations and initiatives.
Learn more about Flexport
Size
2,000 employees
Industry
Founded
2013

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