5-7 years of experience in sales engineering or a related field
Strong presentation skills for delivering product demos
Proficient in troubleshooting technical issues with customers
Background in software development or DevOps roles
Experience with infrastructure automation tools like Terraform
Ability to respond to technical RFIs/RFPs
Strong understanding of cloud technologies
Responsibilities
Deliver compelling product demonstrations that showcase value to customers
Represent the product at industry conferences and seminars
Stay current on technology developments and product changes
Engage directly with customers to resolve technical challenges
Translate customer needs into actionable requirements for engineering
Drive technical engagements to validate the effectiveness of our solutions
Collaborate with sales teams to align customer strategies for success
Benefits
Competitive salary
Comprehensive healthcare benefits
Flexible Spending Account (FSA)
Flexible work schedule
Employee Assistance Program (EAP)
Flexible Time Off and Parental Leave
Social and team-building events
Monthly internet & phone reimbursement
Full Job Description
POSITION SUMMARY
The Sales Engineer lives and works in the intersection between sales and engineering. The ideal candidate must be able to articulate technology and product positioning at the executive, business and technical levels. Sales Engineers are the primary technical support for the sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. They are there to ensure success with all Harness customers and strategize with their sales counterparts to steer customers to a commercial relationship.
ABOUT THE ROLE
World class presentation skills in delivering presentations/demos of our platform
Able to work with customers directly to debug common errors
Ability to tie business problems to technical solutions
Capable of understanding and articulating technology value propositions
Drive complex technical engagements with customers to prove the value of Harness solutions
ABOUT YOU
You will be responsible for delivering a great product demonstration which tells a story of how our software provides value to our customer
You will be responsible for representing the product to customers and at field events such as conferences, seminars, etc.
You will remain knowledgeable and up-to-date on changes and developments on our technologies
You either actively develop software, have a prior background as a developer, or worked with developers in a DevOps role
Strong cloud knowledge, you worked with infrastructure automation such as Terraform
You are able to respond to functional and technical elements of RFIs/RFPs
You are able to convey customer requirements to Engineering teams
You are able to travel throughout a sales territory with minimal restrictions and occasionally on short notice
WORK LOCATION
Boston, MA - Hybrid
WHAT YOU WILL HAVE AT HARNESS
Competitive salary
Comprehensive healthcare benefits
Flexible Spending Account (FSA)
Flexible work schedule
Employee Assistance Program (EAP)
Flexible Time Off and Parental Leave
Monthly, quarterly, and annual social and team building events
Monthly internet & phone reimbursement
A valid authorization to work in the U.S. is required.
Pay transparency
$250,000-$275,000 USD
About Harness
Harness is a continuous delivery platform that helps businesses automate their software delivery processes. The platform offers a range of tools and services to help developers build, test, and deploy software more quickly and efficiently. Harness uses AI and machine learning to optimize the software delivery process, and provides analytics and insights to help teams identify and resolve issues more quickly. The company was founded in 2016 and is headquartered in Santa Clara, California.
