New Relic

Senior Revenue Operations Manager - GTM Business Planning

New Relic$131K — $164K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8+ years in Revenue/Sales Operations, Sales Comp, FP&A, or GTM Strategy in B2B SaaS companies
  • Proven track record in leading annual GTM planning processes
  • Advanced financial modeling skills and expertise in business intelligence tools
  • Strong CRM systems knowledge, particularly Salesforce architecture
  • Exceptional communication skills and a BS/BA in a relevant field

Responsibilities

  • Own the complete annual GTM planning cycle and build capacity models
  • Design and govern sales incentive compensation programs with FP&A
  • Establish fair quota methodologies and manage adjustments
  • Govern sales compensation data accuracy in Salesforce
  • Lead the deployment of territories and quotas while driving automation initiatives

Benefits

  • Healthcare, dental, and vision insurance
  • Parental leave and planning support
  • Mental health benefits
  • 401(k) plan with match
  • Flex time-off and 11 paid holidays
  • Volunteer time-off options
Full Job Description
About the Opportunity

New Relic is looking for a Senior Revenue Operations Manager - GTM Business Planning to own the operating system behind how we plan, pay, and scale our Go-To-Market (GTM) organization. Sitting at the intersection of Sales, Finance, and Systems, you will architect the annual GTM plan, design incentive compensation programs, and govern processes across quota, territory, and comp data.
What You'll Do
  • GTM Planning & Architecture: Own the annual planning cycle end-to-end, building capacity models and territory frameworks to ensure optimal market coverage and alignment with targets.
  • Incentive Compensation Design: Partner with FP&A to architect and govern financially sound sales incentive plans and compensation policies that motivate seller behavior, drive strategic priorities, and eliminate payout leakage.
  • Quota Management & Strategy: Establish fair quota methodologies, manage ongoing adjustments for transfers/hires, and evaluate rep productivity to handle market shifts.
  • Operations & Governance: Govern monthly sales compensation data within Salesforce and downstream systems to maintain audit-ready accuracy across territories and quotas.
  • Systems & Automation: Own the deployment of annual territories and quotas in Salesforce, drive the roadmap for GTM planning systems, and lead automation initiatives to eliminate manual effort and scale operations.
This Role Requires
  • B2B SaaS Experience: 6-8+ years in Revenue/Sales Operations, Sales Comp, FP&A, or GTM Strategy within high-growth, consumption-based B2B SaaS technology companies.
  • Annual Planning Execution: Demonstrated success leading annual GTM planning cycles end-to-end (capacity modeling, territory carving, quota setting, and Salesforce deployment).
  • Analytics & Technical Proficiency: Advanced expertise in financial modeling (Excel/Google Sheets), business intelligence platforms (Looker, Tableau), and Salesforce architecture (flow automation, custom objects, and schemas). Proven background collaborating with IT and Business Applications teams on CRM data structures and process automation.
  • Builder & Leadership Mindset: A "zero-to-one" operator skilled at building scalable GTM systems, translating vague business problems into technical workflows, and leading cross-functional projects.
  • Communication & Education: Exceptional stakeholder management and executive presentation skills, paired with a BS/BA degree in Business, Finance, Economics, or a quantitative field.
Bonus Points If You Have
  • Experience with AI-powered GTM tools for predictive scoring, forecasting, or territory carving.
  • Intermediate SQL skills and experience with Snowflake or AWS data pipelines.
  • Advanced degree (MBA or related master's).


Please note that visa sponsorship is not available for this position.

#LI-KM

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$131,000-$164,000 USD

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

About New Relic

New Relic is a software analytics company that provides real-time insights into application performance. The company's cloud-based platform collects and analyzes data from software applications and infrastructure, allowing customers to optimize their digital experiences. New Relic's products are used by a wide range of customers, including e-commerce companies, financial services firms, and government agencies. The company was founded in 2008 and is headquartered in San Francisco, California.
Learn more about New Relic
Size
2,217 employees
Market Cap
$3.7 billion
Industry
Net Income
-$158.8 million
Founded
2008
5 Year Trend
+24.4%
Revenue
$654.6 million
NASDAQ

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