CIBC

Senior Relationship Manager

CIBC$175K — $240K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree; advanced certifications preferred (MBA, CFA, CPA, CFP, or JD).
  • 15+ years of experience in portfolio or wealth management, personal tax, or financial planning.
  • Comprehensive understanding of investment products for high-net-worth clients.
  • Strong financial analysis skills for complex client relationships.
  • Exceptional relationship-building and persuasive communication abilities.
  • Advanced negotiation skills for business development opportunities.
  • Strong focus on client success and risk management awareness.

Responsibilities

  • Manage and grow client relationships to ensure retention and alignment with client objectives.
  • Acquire new high-net-worth clients through targeted business development and collaboration.
  • Achieve revenue targets and monitor profit performance while controlling expenses.
  • Deliver exceptional relationship management through expertise in investment and wealth advisory services.
  • Participate in client events to promote business development and strengthen relationships.
  • Build internal partnerships for seamless client service delivery.
  • Implement and maintain compliance and risk controls.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Health Savings Account and life insurance options.
  • Paid time off including sick leave, parental leave, and vacation.
  • 401(k) retirement plan with employer contributions.
  • Holidays and special team member perks.
Full Job Description
What you'll be doing

As a Senior Relationship Manager, you’ll focus on growing direct revenue, retaining high-net-worth client relationships, and expanding business within your portfolio. You’ll align with clients’ sophisticated financial needs, investment objectives, and the organization’s strategies, while actively building the client base through networking, community involvement, and exceptional relationship management.

At CIBC we enable the work environment most optimal for you to thrive in your role.Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. 

How you’ll succeed

  • Manage client relationships: Oversee a portfolio to ensure client retention and business growth while aligning with client investment objectives and organizational policies.

  • Expand your portfolio: Acquire new high-net-worth clients with complex financial needs by engaging in targeted business development activities and collaborating with Business Development Officers.

  • Drive profitability: Achieve revenue goals, control expenses, and monitor profit performance, taking corrective actions as necessary.

  • Deliver exceptional service: Foster a service culture by leveraging expertise in investment and wealth advisory services to provide best-in-class relationship management.

  • Engage in client events: Actively participate in client-focused events to enhance business development efforts and strengthen relationships.

  • Collaborate effectively: Build strong internal partnerships to deliver seamless, professional, and timely client service.

  • Ensure compliance: Implement and maintain effective operational and compliance risk controls.


Who you are

  • Educational background: Hold a bachelor’s degree and/or advanced certifications such as MBA, CFA, CPA, CFP, or JD.

  • Wealth management expertise: Bring 15+ years of experience in portfolio management, wealth management, personal tax, or financial planning.

  • Investment knowledge: Possess comprehensive understanding of investment products and strategies to address the needs of sophisticated high-net-worth clients.

  • Financially savvy: Demonstrate strong financial analysis skills to provide expert advice on complex and high-value client relationships.

  • Relationship builder: Excel in building and maintaining relationships, with the ability to make persuasive recommendations tailored to client needs.

  • Confident communicator: Thrive in presenting to small or large groups, with excellent writing skills to craft professional proposals and presentations.

  • Strategic negotiator: Leverage advanced negotiating and influencing skills to identify opportunities for business development.

  • Service-oriented: Operate with professionalism, sound judgment, and a focus on client success.

  • Risk aware: Maintain a thorough understanding of operational, regulatory, and compliance requirements.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability


What you need to succeed

  • A proven track record of managing high-net-worth client relationships.

  • Expertise in investment and wealth advisory services.

  • A collaborative approach to ensure seamless client service.

  • Strong financial acumen and relationship management skills to deliver tailored solutions for clients.

​ 

At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $175,000- $240,000 for the Boston, MA market based on experience, qualifications, and location of the position.  The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component.  CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays,  and 401(k), in addition to other special perks reserved for our team members.  

Job Location

MA-Boston, 100 Federal St Fl 31

Employment Type

Regular

Weekly Hours

40

Skills

Business Development, Client Service, Customer Experience (CX), Ensure Compliance, Group Problem Solving, Investment Advising, People Management, Profitability Management, Risk Management and Mitigation, Wealth Management

About CIBC

The Canadian Imperial Bank of Commerce is a Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario. The bank is headquartered at Commerce Court in the city's Financial District. CIBC's Institution Number is 010, and its SWIFT code is CIBCCATT. It is one of two Big Five banks founded in Toronto, the other being the Toronto-Dominion Bank. The Canadian Imperial Bank of Commerce was formed through the June 1, 1961, merger of the Canadian Bank of Commerce and the Imperial Bank of Canada, the largest merger between chartered banks in Canadian history. The bank has four strategic business units: Canadian Personal and Business Banking, Canadian Commercial Banking and Wealth Management, U.S. Commercial Banking and Wealth Management, and Capital Markets. It has international operations in the United States, the Caribbean, Asia, and United Kingdom; Globally. CIBC serves more than eleven million clients, and has over 40,000 employees. The company ranks at number 172 on the Forbes Global 2000 listing.
Learn more about CIBC
Market Cap
$43.5 billion
Industry
Founded
1867
5 Year Trend
+8.8%

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