Job SummaryThe Senior Quality Engineer leads collaborative cross-functional teams to proactively implement quality design, manufacturing and administrative processes. They are also responsible for developing processes to assess product and process risk, performing root cause analysis and implementing effective long-term corrective actions to prevent recurrence of quality issues. Will develop and use metrics to identify areas of continuous improvement and train EFD team members in problem solving methodologies, as required.
Essential Job Duties and Responsibilities- Quality Management Systems :
- Understand and operate within a QMS for the total enterprise. Able to develop and document procedures to be used by the quality and manufacturing teams.
- Able to develop and document work instructions and forms.
- Able to effectively review work instructions and forms developed by others.
- Corrective Action Process:
- Lead team activities for resolution of chronic customer Corrective Action Requests related to basic product functional issues, manufacturing issues or business processes.
- Develop robust preventative actions to ensure customer issues do not reappear.
- Continual Improvement Initiatives:
- Lead improvement projects for basic design, manufacturing and administrative processes.
- Assist with improvement efforts on complex design, manufacturing and administrative processes.
- Use basic and advanced Lean and Six sigma tools to describe processes.
- Investigate opportunities for product and process improvement to reduce scrap and operational cost.
- Use statistical tools and other means of reporting to justify process optimization and capital expenditure.
- Measurement Systems:
- Uses advanced measurement tools and supports design of new fixtures in the evaluation of products and processes.
- Revises existing measurement systems and processes.
- Recommends/specifies advanced measurement equipment in new applications.
- Creates all required documentation and trains other staff as required.
- Process Auditing:
- Serves as a Lead Auditor and conducts effective audits per ISO 9001:2015 requirements or equivalent.
- Applies the proper interpretation of the standard in actual audit situations.
- Tailors an audit interview based on the requirements of the standard and obtains audit evidence from this interview.
- Manages the audit process, including opening meetings, auditing, closing meetings, and reporting.
- Hosts auditors during audits by external notified bodies, agencies and customers.
- Quality Standards and Bodies:
- Understanding, training in, and working knowledge of popular QMS standard (e.g. ISO-9000) requirements.
- Ability to interpret requirements and convert into detailed procedures and work instructions.
- Can develop working knowledge of key product standards affecting Nordson EFD products.
- Other responsibilities include:
- Assure all elements of the enterprise are operating within the Nordson EFD Quality Management System
- Assure customer quality expectations are understood and reflected in all products and business processes.
- Provide support for internal manufacturing sites regarding change management, discrepant material, and product qualifications.
- Perform quality audit activities, inspect and monitor attributes critical to product quality, and provide expert knowledge with quality tools and methods.
- Work with all functional elements within the enterprise to develop, monitor and report key internal and external metrics to management.
- Support Supply Chain Management organization relative to the collection and analysis of supplier quality data and assisting suppliers with product and process quality requirements.
- Participate in NPD process by conducting specification and design reviews with respect to Quality requirements of new products, develops measurement system plans, reliability plans, control plans and FMEAs.
- All other duties as assigned.
Minimum Requirements- Bachelor's Degree in Engineering
- 4+ years quality assurance related experience
- Proficient in Microsoft Office: Excel, Word and PowerPoint
- Experience working in an ISO09000 manufacturing environment or equivalent.
- Demonstrated intermediate problem-solving skills - Root Cause Analysis / Problem Solving Methods (8-D, PDCA, DMAIC)
- Demonstrated basic understand and training in at least three of the following areas:
- Probability and Statistics
- Industrial statistics (Cpk, MSA, SPC)
- QA Tools (PPAP, FMEA, Control Plans)
- Design of Experiments
- Able to read, understand and interpret technical drawings / documentation from three and ability to create technical drawings / documentation in Mechanical Design. Other disciplines below are an advantage:
- Pneumatics
- Data acquisition / Gauging
- Electronics and sensors
- Chemical formula preparation
Preferred Requirements- Working knowledge of Injection Molding equipment and processes
- Working knowledge of machined part equipment and processes
- Working knowledge of advanced Lean principles and methods (Value Stream Mapping, RIE, Status Display, 6S, Continuous Flow)
- Certified Six Sigma Green Belt/Black Belt
- Experience with Minitab
Working Conditions and Physical DemandsMixed environment (office, lab and manufacturing). The employee must occasionally lift and/or move up to 25 pounds. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Travel Required Estimated 10%
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Interested?If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.
