Job Title: Senior Project Manager
Department: PMO
Reports to: VP of PMO
Classification: Exempt
Location: Flexible
Travel: Required
Job Summary:
Leads cross-functional operational and commercial projects that improve business performance, customer value, and growth. Provides project structure, stakeholder alignment, change leadership, and measurable results.
Duties/Responsibilities:
• Lead strategic operational, commercial, and digital initiatives.
• Define project scope, objectives, business cases, plans, budgets, and success measures.
• Manage milestones, resources, dependencies, risks, issues, and decisions.
• Lead project governance, steering committees, executive updates, and escalations.
• Coordinate teams across Operations, Supply Chain, Planning, Logistics, Quality, Customer Service, Engineering, Sales, Marketing, Product Management, Finance, and IT.
• Deliver operational projects such as manufacturing improvement, S&OP, supply chain optimization, inventory reduction, automation, and process standardization.
• Deliver commercial projects such as CRM, customer experience, quote-to-order, pricing, sales effectiveness, forecasting, and go-to-market improvements.
• Connect ERP, CRM, analytics, automation, and AI initiatives to business outcomes.
• Lead change management, communication, readiness, training coordination, and adoption.
• Track schedule, budget, benefits, productivity, service, customer, revenue, and adoption measures.
• Apply PMO standards, support fact-based decisions, and capture lessons learned.
Education and Experience:
• Bachelor's degree required.
• Seven or more years of project or program management experience.
• Experience leading complex, cross-functional transformation initiatives.
• Operations or Commercial management experience preferred.
• PMP, Lean Six Sigma, Agile, or change management certification preferred.
Required Skills/Abilities:
• Project planning, governance, risk management, financial tracking, and benefits realization.
• Cross-functional leadership, facilitation, negotiation, and stakeholder management.
• Ability to convert strategy and business needs into clear plans and measurable outcomes.
• Operational and commercial business acumen.
• Strong prioritization, problem-solving, communication, and executive presentation skills.
• Working knowledge of project management, ERP, CRM, analytics, and collaboration tools.
Physical Requirements:
• Ability to sit for extended periods.
• Ability to travel by vehicle or air based on business needs.
• Light work, including moving objects up to 20 pounds.
