Overview

A Senior Program Manager at Razorfish is equal parts planning guru, problem solver, strategic thinker, client relationship builder, and team leader. You'll be leading cross-disciplinary teams and clients to deliver cross-channel B2B marketing solutions. You watch timelines and budgets. You're fanatical about quality. And, you know how to consider client drivers when thinking about tradeoffs between time, scope, quality and risk.

You are key to building a positive team environment. You are great at building relationships and driving team collaboration. You care deeply about individual development and high-performance standards. You're comfortable leading teams. You seamlessly bring together multiple disciplines even when we're using the same words but mean different things. You have a deep understanding of project management tools and methodologies.

Responsibilities

• Structures and manages integrated, multi-track projects and/or programs of multiple projects
• Manage multi-channel B2B campaigns (e.g. web, social media, webinars, events, long form video, podcasts, etc.) from client brief through strategy development, content development, hand-off to production and post-campaign reporting
• Provides purpose, direction and motivation to team. Clarifies and communicates project objectives and success criteria.
• Creation of project management deliverables (ex: Project plans/schedules, status reports, deliverable trackers, production hand-off documents, risks & issues logs, etc.)
• Scope management.
• Development and tracking of integrated project plans.
• Project and/or program risks and issues tracking and management.
• Sets quality and performance standards.
• Maintains project tracking, dashboards and information systems.
• Assesses and manages project roadblocks and risks.
• Manages hand-offs to and cross-capability oversight and quality assurance with the production capability for any in-scope deliverables or assets through execution and launch.
• Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)
• Provides day-to-day project contact for the client.
• Leverages best practices and applies lessons learned from previous projects; develops/adapts ways of working based on client needs and processes.
• Ensures a positive, collaborative work environment for the team.
• Maintains awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.).
• Contributes to the ongoing development of the Program Management Discipline and community.

Qualifications

• 5+ years project/program management experience including managing multi-channel marketing projects for enterprise B2B clients in a digital or advertising agency.
• Experience using waterfall, and hybrid methodologies; Agile experience is a plus.
• Knowledge of Strategy, Creative and Long-form Content production workflows.
• Experience with PMP tools - specific platform not required, Smartsheet or Workfront preferred.
• Experience communicating directly with clients.
• Experience managing multiple full project lifecycles from Client brief and Strategy development through final delivery or hand-off to Production and campaign reporting.
• Experience managing multiple projects simultaneously.
• Demonstrated ability to craft and define a project plan based on assumptions, requiring complex scenario planning ahead of project kickoff.

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources.

Our best-in-class wellness and benefits offerings include:
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Compensation Range: USD $88,540.00 - USD $127,155.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/15/2026.