Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.
ICF is seeking an experienced Senior Program Manager to lead a program supporting law enforcement, intelligence, and security operations for a federal government client. The successful candidate will bring strong program leadership, experience supporting criminal case management, personnel background investigations, and protective operations, and an understanding of foreign affairs and U.S. embassy operations.
This role will oversee program execution, personnel, deliverables, and client relationships while ensuring responsive, high-quality support in a sensitive operational environment.
Job Location: This role is 100% onsite in Washington, D.C.
Key Responsibilities
- Lead day-to-day program execution, including staffing, resource allocation, schedules, budgets, performance monitoring, and quality assurance.
- Serve as the primary point of contact for government stakeholders, coordinating priorities, resolving issues, and communicating program status.
- Oversee support for criminal case management, including case tracking, documentation, information coordination, and reporting.
- Manage support for personnel background checks and investigations, ensuring accuracy, timeliness, and appropriate handling of sensitive information.
- Coordinate program support for protective operations, including planning, operational readiness, and stakeholder coordination.
- Align program activities with foreign affairs priorities and the operational requirements of U.S. embassies and overseas missions.
- Coordinate with law enforcement, intelligence, diplomatic security, and interagency partners.
- Develop and maintain program plans, standard operating procedures, performance metrics, risk assessments, and executive briefings.
- Recruit, supervise, mentor, and evaluate staff supporting multiple functional areas.
- Identify operational risks and implement improvements that strengthen delivery, accountability, and client satisfaction.
Basic Qualifications
- U.S. Citizenship is required due to federal contract requirements.
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
- Ability to meet the position9s applicable security and suitability requirements.
- At least 10 years of program management experience supporting law enforcement and/or intelligence programs.
Preferred Qualifications
- Project Management Professional (PMP) certification or comparable credential.
- Bachelor9s or advanced degree in criminal justice, intelligence studies, international relations, public administration, business, or a related field.
- Experience supporting the U.S. Department of State, Diplomatic Security Service, or comparable federal law enforcement or intelligence organizations.
- Demonstrated experience supporting criminal case management, personnel background checks or investigations, and protective operations.
- Understanding of U.S. foreign affairs and embassy operations, including coordination among domestic and overseas stakeholders.
- Experience supporting overseas missions or programs involving embassy security and protective activities.
- Familiarity with investigative case management systems and background investigation workflows.
- Experience managing federal contracts and monitoring contractual deliverables.
Professional Skills
- Experience managing teams, competing priorities, and complex deliverables in a government or similarly structured environment.
- Demonstrated ability to manage program performance, schedules, resources, and risks.
- Strong written and verbal communication skills, including experience preparing leadership briefings and program reports.
- Sound judgment and demonstrated discretion when handling sensitive information.
Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactfor assistance.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$108,006.00 - $183,610.00
DC Client Office (DC88)
