We are seeking a highly skilled and experienced Senior Program Manager to ensure every strategic priority becomes measurable impact - bridging vision and execution, removing roadblocks, and enabling investments that scale, delight customers, and deliver profitable growth. This role will require coordination of cross-functional workstreams within a defined area of the company’s product portfolio. The ideal candidate will have a proven track record of managing complex, large-scale programs, collaborating with diverse stakeholders, and driving results in a fast-paced environment.
What you’ll do:
- Program Leadership:
- Lead the end-to-end planning, execution, and delivery for existing product releases and new product offerings
- Define the program roadmap, milestones, and success metrics in alignment with organizational goals
- Cross-Functional Coordination:
- Collaborate with teams across product management, engineering, design, marketing, sales, and customer success to ensure alignment and seamless execution
- Serve as a key point of contact and communication hub for all program-related activities
- Strategic Alignment:
- Work with program leadership to ensure the program’s goals align with the company’s strategic vision
- Identify dependencies and synergies across the product portfolio to maximize impact
- Risk Management:
- Proactively identify, assess, and mitigate program risks and issues
- Develop contingency plans and adapt program strategies as needed to ensure on-time and high-quality delivery
- Communication and Reporting:
- Provide regular updates to stakeholders, including executives, on program progress, risks, and milestones
- Ensure transparency and clarity in program status and decision-making processes
- Process Improvement:
- Leverage best practices for program management, driving operational excellence and continuous improvement
- Contribute to a culture of learning and collaboration with other program managers within the organization
Ideal candidates bring:
- Experience: 7+ years of program management experience, with at least 3 years in roles managing cross-functional initiatives in a software or technology-focused organization
- Skills:
- Exceptional ability to manage complexity and ambiguity, with strong problem-solving skills
- Proven expertise in building and managing program roadmaps and timelines.
- Excellent communication and interpersonal skills, with the ability to drive alignment across teams
- Technical Knowledge: Familiarity with software development lifecycle (SDLC), Agile methodologies, and modern product development practices. Technical literacy across AI/GenAI systems, data, and platform architecture. Experience with the following is a plus: Web Applications, Go, Ruby, JavaScript, React, microservice architectures, AWS, MS Azure
- Education: Bachelor’s degree in business, computer science, engineering, or a related field
- Tools: Proficiency in program management tools (e.g., JIRA, Confluence) and productivity tools (e.g., Microsoft Office)
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