SummaryAs the Senior Product Marketing Manager for ClaimCenter, you will own the marketing strategy for Guidewire's flagship claims solution, empowering insurers to transform the most critical moment of truth in the insurance lifecycle into a seamless, automated, and customer-centric experience.
Your work will directly shape how insurers modernize their claims operations and drive superior financial performance. You will design and execute strategies that accelerate product adoption, drive pipeline, and equip sales teams to win in a highly competitive market. Working across product, engineering, sales, enablement, and marketing, you will translate complex claims automation, AI, and workflow capabilities into compelling business-outcome narratives that resonate with operational and technical leaders at insurance organizations.
Job DescriptionThe impact you will have- Own the Narrative: Define the positioning for ClaimCenter, from the category-level story of claims transformation down to the technical proof points that survive a rigorous review by Heads of Claims Operations and IT leadership
- Business Outcome Conversations: Translate the underpinnings of our SaaS architecture and claims logic into business-outcome conversations that resonate with executive leadership at insurers worldwide
- High-Impact Content: Build technical content and sales enablement that holds up with an expert audience and that field teams actually use
- Go-to-Market Strategy: Create a GTM plan that earns the attention of claims system buyers and converts it into pipeline and platform adoption
- Industry Leadership: Deliver keynotes at industry conferences and lead deep-dive workshops with customers alongside solution consulting and product management
- Product Partnership: Partner deeply with product and engineering as a peer to bring new claims innovations, AI-driven features, and partner integrations to market
- Market Intelligence: Keep Guidewire's roadmap and story ahead of the market by tracking Insurtech trends and technology advancements, market and business trends, and feeding that intelligence back to product and the field
- Customer Advocacy: Earn customer trust and turn their performance results into stories that demonstrate measurable business value and ROI
What we look for- 7+ years of technical GTM experience: A proven track record in product marketing, solution engineering, or product management at an enterprise software company, specifically marketing complex core systems or FinTech/Insurtech solutions
- Insurtech or Hyperscaler Background: Experience within the Insurtech ecosystem or at a horizontal hyperscaler or SaaS provider with a dedicated focus on Financial Services, especially P&C insurance
- Deep Domain Expertise: A solid grasp of the claims lifecycle, including FNOL, adjudication, subrogation, and litigation, coupled with an understanding of how modern cloud architecture and AI improves loss ratios and operational efficiency
- Messaging Excellence: The ability to synthesize technical information across automation, AI, and complex workflows, turning it into clear messaging for both technical and business audiences
- Persuasive Communication: Strong writing and presentation skills are a must. You take dense technical input and shape it into messaging, content, and stories that are clear, sharp, and built to persuade at volume
- Willingness to travel: up to 25% of the time
The US base salary range for this full-time position is $139,000 - $229,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.
