Job SummaryAbout usChronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow.
About the roleChronosphere, a Palo Alto Networks company, is looking for a Senior Product Manager to lead foundational areas of our Storage and Cost Optimization tiers. You'll operate with one foot in the factory and one foot in the field, bridging between our customers and our engineering team, building feedback loops, and testing hypotheses. You must be comfortable with a deeply technical product that serves a deeply technical audience. Along with building great products, you'll drive the messaging and storytelling for how these products help solve problems for developers.
We run two lanes: a validation track to choose and specify what to build, and an agile build track to get it delivered. You'll be responsible for both.
Qualifications You will- Perform primary research, interviewing end-users and buyers.
- Build a researched perspective on current customer and future prospects needs.
- Deeply understand the competition.
- Set priorities and shape the roadmap.
- Communicate priorities and the roadmap, and align the team around them.
- Convert concepts into buildable projects.
- Act as product owner for a Scrum team working on observability features.
- Manage the backlog, groom stories, and break down tasks.
- Coordinate with product marketing on positioning and messaging.
- Drive clarity.
What you will achieveYou will start off in your role understanding the current roadmap and plans as a way to learn our product and gain insight to customer needs. While you execute on the short-term roadmap, you'll establish your independent perspective on the state and evolution of the Cost Optimization and Storage needs of the market through ride-alongs in customer conversations, doing your own research and internal conversations with experts and learning from internal teams.
Following this initial period, you will take full ownership of the Cost Optimization product area and parts of the Storage tier, establish problem statements, PRDs, drive scrum meetings, sprint planning, including ownership of success metrics, establishing/changing pricing when required, defining SLOs, establishing and managing to a COGS profile and working cross functionally across Product, Engineering, Marketing, Sales and other functions to help GTM teams position and independently sell.
The main success criteria of this role is to be able to chart the best possible path and execute on those plans and deliver value to customers. An ongoing task thereafter is to take these new capabilities to the next level by staying close to customers and prospects.
You have- 5+ years of experience as a product manager on a B2B Cloud native product.
- A track record of delivering software with agile processes and tight feedback loops.
- Experience working with customers and prospects
- Experience building and operating software as a service.
- The ability to turn customer research into a coherent strategy
- Strong focus on the small details that make products loved and usable
- Experience partnering with UX to build delightful features.
- Experience working with or building data storage tiers
- No fear of diving deep into the world of cloud-native monitoring and troubleshooting
Compensation DisclosureThe compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
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