Senior Product Manager - Organizational Intelligence

Read AI

$160K — $190K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of product management experience with ownership of complex, customer-facing products.
  • Ability to convert ambiguous customer problems into focused strategies and measurable outcomes.
  • Experience in enterprise collaboration, knowledge systems, analytics, and productivity software.
  • Strong technical intuition and credibility collaboration with Engineering and Data Science teams.
  • Excellent judgment in customer experience and product design, backed by data and research.
  • Hands-on approach with AI, prototyping, and execution.
  • Clear communication skills for aligning cross-functional teams and senior leadership.

Responsibilities

  • Set the strategy and priorities for organizational intelligence experiences.
  • Understand and analyze how context is found and used across work by individuals and teams.
  • Facilitate customer connections across conversations and time.
  • Translate AI and knowledge capabilities into user-friendly experiences.
  • Establish high standards for relevance, privacy, and customer control.
  • Lead product development from problem discovery to launch and measurement.
  • Collaborate closely with cross-functional teams including Engineering, Design, and Data Science.

Benefits

  • Low deductible health plans
  • Flexible time off
  • Family leave programs
  • Equity options
Full Job Description
The Role:

We're hiring a Senior Product Manager to help define the future of organizational intelligence at Read.

Organizations create valuable context every day, but much of it remains fragmented across conversations, tools, teams, and individual memory. People struggle to understand what has happened, what has changed, and what others already know-leading to repeated work, lost continuity, and decisions made with incomplete information.

You'll define how Read turns that fragmented context into useful, trustworthy intelligence for individuals and organizations. You'll work at the intersection of AI, knowledge systems, personalization, collaboration, and user experience.

This is a high-ambiguity builder role. You'll develop a clear point of view, identify the highest-value customer problems, ship focused solutions, and demonstrate measurable impact.

What You'll Do:
  • Set the strategy and priorities for organizational-intelligence experiences.
  • Understand how individuals, teams, and leaders find and use context across their work.
  • Help customers connect information across conversations, relationships, and time.
  • Translate complex AI and knowledge capabilities into intuitive, trustworthy experiences.
  • Establish a high bar for relevance, provenance, privacy, permissions, and customer control.
  • Lead from customer discovery and problem framing through launch, measurement, and iteration.
  • Partner closely with Engineering, Design, Data Science, Enterprise, Platform, and GTM.
  • Define success around improved awareness and decisions-not product activity alone.
How You'll Work:
  • Start with the customer job to be done. Focus the team on a meaningful problem, not a predetermined feature.
  • Turn ambiguity into shipped value. Break broad opportunities into focused bets that build toward a larger vision.
  • Learn by building. Prototype early, test ideas, and be willing to change direction.
  • Match rigor to risk. Know when more research will improve a decision and when shipping is the fastest way to learn.
  • Hold speed and quality together. Deliver frequent, meaningful improvements without compromising customer trust.
  • Be hands-on. Use AI, prototypes, data, and direct customer evidence to move the work forward alongside Design and Engineering.
What We're Looking For:
  • 6+ years of product-management experience, with a track record of owning complex, customer-facing products.
  • The ability to turn ambiguous customer problems into focused strategy, shipped products, and measurable outcomes.
  • Experience with enterprise collaboration, knowledge, search, analytics, CRM, personalization, or productivity software.
  • Strong technical intuition and credibility with Engineering and Data Science.
  • Excellent customer, product, and UX judgment grounded in research, data, and direct observation.
  • A hands-on, AI-native approach to research, analysis, prototyping, and execution.
  • Clear communication and the ability to align cross-functional teams and senior leadership.
  • Comfort moving quickly, making tradeoffs, and changing direction as evidence develops.
Nice to Have:
  • Experience connecting information across multiple systems or data sources.
  • Experience with retrieval, generative AI, knowledge graphs, or personalization.
  • Experience building products for both individuals and organizations.
  • Experience with enterprise permissions, governance, or data sensitivity.
  • A technical or design background.
Why This Role Matters

Organizations have more information than any one person can understand or use.

Read has a unique opportunity to turn the conversations and context behind work into intelligence people can trust. You'll help define how individuals and teams understand what their organization knows, how it got there, and what matters now.


The annual base salary for this position ranges from $160,000-$190,000 plus equity and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer low deductible health plans, as well as flexible time away and family leave programs.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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