3+ years of product management experience in SaaS or platform-based businesses
Strong understanding of billing systems and payment gateways
Experience collaborating with engineering, finance, and legal teams
Analytical mindset with skills in data analysis and financial modeling
Excellent communication and stakeholder management abilities
Familiarity with tools like Jira, Confluence, and product analytics platforms
Responsibilities
Define and evolve platform capabilities for scalable product development
Collaborate with engineering and design teams to deliver robust services
Own the end-to-end billing experience including invoicing and payment processing
Partner with Finance and Legal for compliance with global regulations
Develop and iterate pricing models aligned with customer value
Conduct market research and competitive analysis for pricing strategies
Monitor product performance and customer feedback for continuous improvement
Benefits
Opportunity to drive strategic initiatives in a growing company
Collaborative work environment with cross-functional teams
Exposure to global billing and payment compliance
Chance to influence pricing strategies and product evolution
Access to tools and resources for professional development
Full Job Description
We are looking for a Senior Product Manager - Platform, Billing & Pricing to drive the strategy, development, and evolution of our platform capabilities, with a strong focus on billing and payments.
Key Responsibilities
Platform Strategy & Execution
Define and evolve platform capabilities to support scalable product development and integration.
Collaborate with engineering, design, and cross-functional teams to deliver robust services, and infrastructure.
Billing & Payments
Own the end-to-end billing experience, including invoicing, payment processing, and subscription management.
Partner with Finance and Legal to ensure compliance with global tax, billing, and payment regulations.
Pricing & Monetization
Develop and iterate pricing models that align with customer value and business goals.
Conduct market research, competitive analysis, and customer segmentation to inform pricing strategies.
Collaborate with Sales and Marketing to launch pricing changes and promotions.
Product Lifecycle Management
Define product requirements, user stories, and acceptance criteria.
Prioritize backlogs and manage roadmaps aligned with business objectives.
Monitor product performance and customer feedback to drive continuous improvement.
Qualifications
3+ years of product management experience, preferably in SaaS or platform-based businesses.
Strong understanding of billing systems, payment gateways, and pricing strategies.
Experience working with cross-functional teams including engineering, finance, and legal.
Analytical mindset with proficiency in data analysis and financial modeling.
Excellent communication and stakeholder management skills.
Familiarity with tools like Jira, Confluence, and product analytics platforms.
Preferred Skills
Experience with global billing and tax compliance.
Knowledge of usage-based pricing and subscription models.
Background in platform architecture or subscription product management.
About Newfold Digital
Newfold Digital is a leading web technology company that provides website design, domain registration, hosting, and other web services to small and medium-sized businesses. The company was founded in 2000 and is headquartered in Burlington, Massachusetts. Newfold Digital has a global presence with offices in the United States, Canada, Europe, and Asia. The company's mission is to help businesses succeed online by providing them with the tools and resources they need to build and maintain a professional online presence. Newfold Digital's services are designed to be easy to use and affordable, making them accessible to businesses of all sizes.
