Senior Product Manager I, Axon 911

Position Overview

As a Senior Product Manager at Axon 911, your mission is to achieve "The Perfect Response". This means, we will be step by step through emergency response today, identify where there are gaps that lead to unnecessary loss of life or 'unforced errors', ideate on how to solve those challenges - either creating a product that fixes the issue OR create a new workflow/system that preventing that issue from even being possible.

You will be in charge of large, cross-functional initiatives that push the boundaries of communication and data-sharing for 911 telecommunicators, dispatchers, and responders. Specifically, you will:

• Be your domain's CEO: Do whatever it takes to get the mission accomplished - identify the summit we want to climb in your division, identify the limiting factor, ruthlessly prioritize against that limiting factor, and make meaningful strides towards the perfect response.
• Lead Major Cross-Functional Projects: Plan and deliver complex features/products impacting multiple customer personas (field responders, 911 calltakers, 911 dispatchers, etc). Define clear goals, align teams on product vision, and ensure consistent, high-impact delivery.
• Shape and Communicate Roadmaps: Establish product roadmaps that reflect company strategy, balancing competing priorities and securing stakeholder buy-in. Keep diverse teams focused on delivering outcomes that advance our mission.
• Champion Deep Customer Understanding & Relationships: Conduct extensive customer research - go onsite for ridealongs in field responder vehicles, or sit-alongs in 911 centers. Develop deep relationships with emergency responders, conduct and synthesize extensive user research. Showcase the better future we are building, and rally to make that change a reality in the world. You will embed empathy and real-world needs into every decision.
• Facilitate Stakeholder Alignment: Influence through clear articulation of the product vision, reconciling conflicting priorities and securing organizational commitment to drive large-scale projects forward.
• Mentor and Develop PM Talent: Provide structured guidance to other product managers, sharing insights and lessons learned to enhance collective knowledge and leadership capabilities.
• Drive Complex Initiatives: Tackle project blockers decisively, balancing speed with strategic impact. Keep cross-functional teams aligned on objectives and deliver on high-stakes deadlines.

Please note: This is a hybrid role, with an expectation of four days per week in our Manhattan office.
What Makes You a Great Fit

• Extensive Product Management Expertise: You bring 3+ years of experience delivering large-scale, cross-functional projects in B2B or B2G SaaS environments, either building 0-to-1 products or scaling deeply technical products from 1100.
• Creativity: You are truly creative in your approach to developing new technologies. You do not just think 1+, you always look for the 10x in every situation and how to turn the problem upside down.
• Technical Acumen: You're adept at collaborating with engineering teams, translating high-level vision and product goals into actionable technical requirements.
• Strategic Mindset: You excel at weaving market research, user feedback, and data analysis into coherent strategies that position products as market leaders.
• Leadership & Collaboration: You have a proven record of building alignment across engineering, design, sales, and marketing teams, ensuring everyone is working toward a unified goal. This is no easy feat.
• Adaptability & Growth Orientation: You thrive in rapidly changing environments, continuously iterating based on market and user feedback.
• Self-Driven & Empathetic: You are you driven. You proactively identify opportunities. You do not wait. You inspire teams. You keep the customer's needs at the heart of every decision.

There are few jobs that will have as direct of an impact on people's lives. The products you develop here will directly save people's lives every day across the 1000 cities Axon 911 works with. Join Axon 911 and shape the future of public safety.
Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Development Programs
• And yes, we have snacks in our offices

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$150,938-$201,250 USD

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.