5+ years of product management experience, ideally in SaaS or enterprise software
Demonstrated success in delivering simple, high-clarity user experiences
Strong understanding of UX and keen insight into user behavior
Outstanding communication and collaboration skills
Self-motivated with a strong sense of ownership
Experience in early-stage startups is an advantage
Background in design or front-end development is a bonus
Responsibilities
Define and shape product direction alongside the CEO
Create intuitive product flows that minimize user errors
Work closely with design and engineering for seamless UX
Prioritize clarity and simplicity in all product elements
Analyze user behavior to identify and resolve friction points
Translate broad goals into detailed product specifications
Advocate for exceptional UX and customer understanding during development
Manage the product roadmap to maintain focus on quality improvements
Benefits
Stable, profitable company structure without ups and downs
Contribute to significant improvements in global supply chains
Strong commitment to quality and thorough documentation
Culture emphasizing ownership and speed without sacrificing quality
Remote-first work culture with flexibility across the Americas
High product-market fit with enthusiastic customer base
Collaborate with a diverse and talented team
Full Job Description
The Role
We're looking for a Senior Product Manager to join Canals as our second full-time product hire. You'll report directly to our CEO, who has owned all product work to date.
We need someone obsessed with UX clarity - someone who thinks deeply about user behavior, flow, and comprehension. Your job is to make sure there is no ambiguity in how the product is used. Every button, every screen, every flow should be unbreakable and self-evident - even to users who aren't tech-savvy.
You should be the kind of PM who gets joy from anticipating user confusion and eliminating it. Who sees a subtle UX flaw and can't rest until it's fixed. Who builds clean, elegant product experiences that guide users to success without needing training or guesswork. What You'll Do
Work directly with the CEO to define, refine, and own product direction
Develop intuitive product flows that reduce cognitive load and eliminate user error
Collaborate closely with design and engineering to ensure UX is seamless and intentional
Prioritize simplicity and clarity in every decision - from language to layout
Deeply understand user behavior and spot points of friction before they cause problems
Turn high-level goals into clearly defined, well-scoped product specs and flows
Fight for great UX and customer empathy at every stage of development
Own the product roadmap and ensure consistent progress on core product quality
What You'll Bring
Typically, 5+ years of product management experience, preferably in SaaS or enterprise software
Track record of shipping clean, simple, high-clarity user experiences
Deep intuition for UX and user behavior - you anticipate where users get confused
Excellent communication and collaboration skills
Able to work independently with high ownership and initiative
Experience working with early-stage teams or fast-paced startups is a plus
Bonus: background in design or front-end is highly valuable
Why Join Canals
We're profitable: stability without the chaos or pivots.
Real-world impact: your work improves global supply chains, saving customers time and reducing waste.
Strong engineering culture: we invest in quality and documentation to keep moving fast sustainably.
Culture of ownership: moving fast while putting quality first
Remote-first, flexible work environment across North and South America.
Stellar product-market fit with tons of customer love
All star team with diverse backgrounds to collaborate with and learn from
