Grata is a hybrid company, which means our employees work from our NYC office on Mondays,Tuesdaysand Thursdays.

At Grata, we will expect you to:

• Build a deep understanding of customer needs, pain points, and behaviorsby partnering with commercial teams andconducting user research and data analysis

• Develop strategic roadmaps with clear milestones and measurable metrics to achieve ambitious goals and track progress effectively

• Work across design, engineering,data science,QA, and product marketing to define and ship the roadmap forexternal facingsemantic search, ranking, recommendations, and LLM/RAG-powered discovery workflows

• Prioritize initiatives ruthlessly using a data-driven approach to maximize impact and deliver customer valuebalancing quality, latency, cost, and reliability in production AI systems

• Craft detailed requirements informed by customerconversations, usage data analysis, and iterative feedback from design and engineering teamstranslating needs into clear specs

• Establish yourself as the go-to expert and trusted leader for Search & Discovery quality, building credibility through ownership, measurable improvements, andcontinuous iteration

• Communicate effectively with cross-functional teams and executive stakeholders, distilling complex AI searchconcepts into clear insights that drive alignment across the organization

What we are looking for:

• 4+ years ofsearchproduct management experienceand1+ year of experience within private capital markets

• Excellent written and verbal communication, including the ability to explain tradeoffs and outcomes clearly to technical and non-technical stakeholders

• Experience developing a vision and roadmap for an area of a productideally Search, Discovery, Ranking, Recommendations,and/or AI/ML-powered workflows

• Experience building high-quality, successful products with design,data science, andengineeringteams, including launching and iterating using measurable KPIs

• Experience performing customer research to better understand your customers and uncover their true needsaround search intent, relevance expectations, and decision-making workflows

• Can partner and influence effectively across all levels of an organization, andregularly usethese skills to improve the work going on around you

• Experience in a prior startup or high-ambiguity environment;a track recordof managing ambiguity and complexity affecting many stakeholders in an organized and structured way

• Experience with data analysis(using SQL/R/Python), metrics, and goal-settingyouvedefinedandowned metrics for search relevance and discovery success (offlineandonline)

• Interested in an office-centric culture with a flexible work environment

Nice to have:

• Vector search/embeddings,hybrid retrieval, reranking, query understanding, or ANN indexing experience

• ElasticSearch/OpenSearch (or similar) familiarity

• Hands-on experience with GenAI evaluation/monitoring (goldens, rubrics, regression, drift, hallucinations, prompt injection)

• Familiarity with AI governance basics (PII, accesscontrol, auditability)