Open Systems Technologies

Senior Product Education & Video Marketer

Open Systems Technologies$190K — $230K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience leading feature launches for technical B2B or developer products.
  • Able to think like a Product Manager but execute like a marketer.
  • Passionate about adoption and user success.
  • Desire for high ownership and direct impact on product education.
  • Comfortable working in ambiguous environments.
  • Motivated to define user understanding of a new product category.

Responsibilities

  • Own end-to-end feature launches from initial concept to general availability.
  • Translate complex technical capabilities into clear, compelling user value.
  • Build and enhance the company's product education system, including documents, guides, and videos.
  • Act as the voice of the user by identifying confusion and adoption gaps.
  • Create engaging, high-quality content that users want to engage with.
  • Drive clarity and consistency in educational content across all platforms.
  • Elevate the standards of user education for technical AI products.
  • Collaborate with Design, Growth, and Content teams to execute impactful projects.

Benefits

  • Competitive compensation with equity options.
  • Opportunity to lead transformative product education initiatives.
  • Collaborative work environment with cross-functional teams.
  • High autonomy with a chance to shape user understanding in a new market.
  • Focus on user success and product adoption.
Full Job Description
Senior Product Education & Video Marketer
Compensation: $190,000 - 230,000 Equity
Location: San Carlos, CA

Responsibilities:
  • Own end-to-end feature launches - from early product context to GA
  • Translate complex technical capabilities into clear, compelling user value
  • Build and evolve firm's product education system (docs, guides, videos, in-product education)
  • Be the voice of the user - identify confusion, friction, and adoption gaps
  • Create high-quality, hands-on content that users actually want to read/watch
  • Drive clarity, consistency, and opinionated education across all surfaces
  • Raise the bar for how technical AI products are taught and understood
  • Partner with Design, Growth, and Content teams to bring your vision to life and ship high-impact work

Qualifications:
  • Experience leadingfeature launches for technical B2B or developer products
  • Able to think like a PM but execute like a marketer
  • Care deeply about adoption and user success
  • You enjoy high ownership and direct impact
  • Comfortable operating in ambiguity
  • You want to define how a new product category is understood

About Open Systems Technologies

Open Systems Technologies (OST) is a global technology consulting firm. OST provides services in digital transformation, application development, data analytics, and managed services. The company was founded in 1997 and is headquartered in Grand Rapids, Michigan. OST has offices in Minneapolis, Chicago, London, Hong Kong, and Singapore. The company has been recognized as one of the fastest-growing private companies in the United States by Inc. Magazine.
Learn more about Open Systems Technologies
Size
3,000 employees
Industry

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