Open Systems Technologies

Forward Deployed Engineer

Open Systems Technologies$200K — $250K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2 years in customer-facing technical roles (e.g., Solutions Engineer, Technical PM, Customer Success/Support engineer, Ex-founder)
  • Excel at communication & explaining complex technical concepts to non-technical audiences
  • Have delivered systems in fast-paced, ambiguous settings
  • Able to write production-grade code (Python, JavaScript, or similar)
  • Understand LLM-powered systems and their impact on user experience
  • Able to proactively manage risks and maintain momentum under pressure

Responsibilities

  • Lead end-to-end delivery of projects using firm's voice agent platform, from prototyping to production, communicating progress and risks clearly
  • Become a go-to expert on building voice AI solutions, specializing in LLM prompting techniques
  • Build full-stack integrations (Python, JavaScript) with enterprise tools such as CRMs and ERPs
  • Partner with sales to gather client requirements, prototype demos, and present system designs
  • Scope projects, resolve blockers, and provide teams with concise updates
  • Codify reusable patterns into tools or platform components
  • Translate field feedback into actionable product and go-to-market recommendations

Benefits

  • Equity participation
  • Work in a dynamic, high-growth environment
  • Opportunity to lead innovative projects
  • Collaborate directly with clients and cross-functional teams
  • Gain specialized knowledge in voice AI and LLM technologies
Full Job Description
Forward Deployed Engineer
Compensation: $200-250k Equity
Location: Redwood City, CA

Responsibilities:
  • Lead end-to-end delivery of projects using firm's voice agent platform - from prototyping to production, communicating progress and risks clearly
  • Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks
  • Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)
  • Partner with sales to engage clients to gather requirements, prototype demos, and present system designs
  • Scope projects, resolve blockers, and align teams with concise updates
  • Codify reusable patterns into tools or platform components
  • Translate field feedback into actionable product and GTM recommendations

Qualifications:
  • 2 years in customer-facing technical roles (e.g., Solutions Engineer, Technical PM, Customer Success/Support engineer, Ex-founder)
  • Excel at communication & explaining complex technical concepts to non-technical audiences
  • Have delivered systems in fast-paced, ambiguous settings
  • Able to write production-grade code (Python, JavaScript, or similar)
  • Understand LLM-powered systems and their impact on user experience
  • Able to proactively manage risks and maintain momentum under pressure

About Open Systems Technologies

Open Systems Technologies (OST) is a global technology consulting firm. OST provides services in digital transformation, application development, data analytics, and managed services. The company was founded in 1997 and is headquartered in Grand Rapids, Michigan. OST has offices in Minneapolis, Chicago, London, Hong Kong, and Singapore. The company has been recognized as one of the fastest-growing private companies in the United States by Inc. Magazine.
Learn more about Open Systems Technologies
Size
3,000 employees
Industry

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