RoleAs a Senior People Business Partner, you'll partner with leaders across our global Operations and G&A orgs to understand business priorities, strengthen teams, and support continued growth and international expansion.
You'll act as a trusted advisor to senior leaders, helping drive people strategy, org design, and key talent decisions. You'll also play a key role in shaping and executing People programs that enable teams to do their best work.
You will:- Coach leaders and managers to improve team effectiveness, performance, and employee experience
- Partner on people strategy, including org design, workforce planning, and team development
- Advise on employee relations matters, including performance, behavior, and investigations, partnering with legal as needed
- Drive core people processes (compensation, performance cycles, talent planning) for your org
- Partner with COEs (L&D, Total Rewards, People Ops) to shape and deliver effective programs
- Use data and insights to proactively identify and address talent risks (e.g., attrition, engagement)
- Lead change management across reorgs, role changes, and evolving business priorities
- Support manager development across inclusion, team effectiveness, and leadership capability
- Design and lead org-specific initiatives tied to business needs
- Leverage engagement surveys and people data to inform decisions around culture, growth, retention, and performance
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, Los Angeles, or Seattle hubs. YouCurious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
As our next Senior People Business Partner, you bring 7+ years of experience supporting Operations teams (e.g., customer support, trust & risk, agent populations) in a remote or distributed environment. You also have:
- A strong partnership mindset and ability to build trust across leaders, managers, and employees
- Experience in fast-paced, high-growth environments with a track record of being proactive, action-oriented, and iterative
- Sound judgment and discretion in handling sensitive situations, with strong attention to detail
- Clear and effective communication in a remote-first environment
- Strong prioritization skills and a consistent connection to business goals
- Comfort working with data to generate insights and inform decisions
Benefits- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
