Senior Officer, US FLM Operations

The Senior Officer, US FLM Operations is accountable for the timely and accurate handling of trade confirmation, settlement and reconciliation activities for numerous funding and liquidity management (FLM)  instruments in support of NY Branch. Incumbent must independently resolve complex issues and/or disputes with clients in a professional manner, engaging support from various groups (e.g. Trade Support, Finance, Technology, etc.) as appropriate.  Incumbent must understand the processes associated with liquidity stress testing and settlements of accounts for the major legal entities in the US Region.  Client engagement is routine and frequent. Consequently, it is critical that the incumbent is able to articulate (written and verbally) in clear, concise, polite and professional terms. A preferred candidate has been identified, however, all interested and qualified candidates are still welcome to apply.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Previous experience - To be successful in this position, you will utilize previous experience in prioritizing and organizing workload to perform daily settlements and all related activities as well as the ability to address and resolve trade/settlement disputes and reconciliation breaks in a timely manner.   
• Client Engagement -Ensure customer inquiries and complaints are handled in an efficient, professional, and timely manner.  Assist clients in resolving issues related to settlements (trade breaks or settlement instructions discrepancies).
• Relationship Building -Competently and professionally liaise with various lines of business (e.g. Trade Control, Middle & Front Office, Technology) to complete the investigation of discrepancies to satisfactory resolution.
• Industry knowledge and Process Improvement mindset - A good understanding of OTC derivatives and other financial instruments is highly desirable as well as a continuous improvement mindset to be able to actively/proactively make suggestions and participate in testing and analysis of new systems/processes to enhance departmental efficiency.

Who you are

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

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