Earnest

Senior Marketing Operations Specialist

Earnest$157K — $196K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with enterprise ESPs and CDPs, preferably Braze.
  • 2+ years managing Ad Operations execution across channels like Search and Social.
  • Fluent in SQL, capable of querying and modeling complex datasets.
  • A blend of marketing, engineering, and analytics expertise with technical translation skills.
  • Understanding of email deliverability best practices and regulatory frameworks like CAN-SPAM.

Responsibilities

  • Translate marketing strategies into technical requirements and solutions.
  • Own the enterprise ESP (Braze), managing data and compliance.
  • Set up tracking and optimize ad spend efficiency with event implementation.
  • Oversee campaign operations from inception to delivery, creating scalable infrastructures.
  • Implement monitoring and validation frameworks for campaign execution.
  • Ensure data governance and compliance across martech stack.
  • Innovate lifecycle messaging channels for enhanced customer engagement.

Benefits

  • Health, Dental, & Vision benefits with savings plans
  • Mac computers and work-from-home stipends
  • Monthly internet and phone reimbursement
  • Employee Stock Purchase Plan
  • Restricted Stock Units (RSUs)
  • 401(k) plan with company match
  • Tuition reimbursement program
  • $1,000 travel perk each year
  • Competitive annual PTO days
  • Generous parental leave policy.
Full Job Description
The Senior Marketing Operations Specialistwill report to the Senior Analytics Manager

This is a high-visibility, high-impact individual contributor role. You won't just be architecting the strategy. You'll be rolling up your sleeves to build, execute, and own it end-to-end.

As the Senior Marketing Operations Specialist, you will:
  • Sit at the intersection of marketing, engineering, and analytics - acting as a translator who turns complex marketing strategies into technical requirements, infrastructure, and scalable solutions.
  • Serve as the primary owner of our enterprise ESP (Braze) - managing data inflows and outflows, CDP integrations, and unsubscribe governance to ensure a best-in-class orchestration.
  • Function as our end-to-end Ad Operations team - setting up event passback to paid ad platforms, installing and configuring tracking pixels, and strategizing on how to optimize spend efficiency through our event implementation.
  • Oversee the operational lifecycle of campaigns from inception to delivery - establishing UTM tracking guidelines, designing scalable data ingestion processes, and building ESP infrastructure that empowers rapid experimentation.
  • Implement robust campaign monitoring, delivery alerting, and validation frameworks to ensure flawless technical setup and message execution.
  • Champion data governance, documentation, and deliverability best practices across our martech stack, ensuring full compliance with CAN-SPAM and safeguarding IP and domain health.
  • Drive innovation across our lifecycle messaging channels, building advanced personalization capabilities that allow us to engage customers in unique, timely, and meaningful ways.

About You:
  • You bring 5+ years of experience governing enterprise ESPs and CDPs (Braze experience is a major plus), managing data inflows and outflows, and maintaining data hygiene.
  • You have 2+ years of hands-on experience owning Ad Operations execution, including setting up pixel configurations, server-side tracking, and targeting parameters across a variety of channels (Search, Social, Display, OTT, etc).
  • You possess strong, fluent SQL skills and are comfortable querying, transforming, and modeling complex datasets to support targeting and custom audiences.
  • You are a rare hybrid, equal parts marketer, engineer, and analyst, with an exceptional ability to translate marketing strategy into technical architecture and execution plans.
  • You have strong working knowledge of email deliverability best practices, IP/domain health management, and regulatory frameworks such as CAN-SPAM.

Even Better:
  • Experience with Braze Liquid logic, Connected Content, and complex canvas/journey orchestration.
  • Experience in highly regulated fields, such as financial services, that operate under limited targeting constraints.
  • Familiarity working with modern data stack (e.g. Snowflake, dbt, Looker, Segment).

Where:
  • This role will be based in the US.

Compensation:

A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.

Salary Range: $157,000 - $196,000USD.Employees are also eligible for an annual performance-based bonus and equity.

#LI-AM

Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:
  • Health, Dental, & Vision benefits plus savings plans
  • Mac computers + work-from-home stipend to set up your home office
  • Monthly internet and phone reimbursement
  • Employee Stock Purchase Plan
  • Restricted Stock Units (RSUs)
  • 401(k) plan to help you save for retirement plus a company match
  • Robust tuition reimbursement program
  • $1,000 travel perk on each Earnie-versary to anywhere in the world
  • Competitive days of annual PTO
  • Competitive parental leave

About Earnest

Earnest is a financial services company that provides student loan refinancing, personal loans, and home loans. They use technology to simplify the lending process and offer competitive rates to their customers. Earnest was founded in 2013 and is headquartered in San Francisco, California. They are committed to helping their customers achieve their financial goals and offer a variety of tools and resources to help them manage their finances.
Learn more about Earnest
Size
200 employees
Industry
Founded
2013

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