Responsibilities Provide data-supported recommendations to facilitate the execution of our Customer Relationship Management (CRM) strategy for global and regional product operations. Conduct quantitative and qualitative business requirements analysis and market research to identify CRM implementation opportunities that improve operational efficiency and effectiveness, including streamlining processes, and ensuring alignment among various internal teams. Gather and analyze A/B test results and user feedback to discuss product strategy, vision, and roadmap with product teams. Define and support the execution of go-to-market strategies for global product launches, including localization, communication strategy, and cross-functional coordination. Share training materials, user guides, and best practices with internal teams. Monitor and analyze performance metrics to assess the effectiveness of initiatives and make process improvement recommendations. Mentor junior-level team members. Qualifications Qualifications Must have a Master's degree or foreign equivalent degree in Business Administration, Management, Marketing, Data Science, Analytics (any), or a related field, and 2 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Business Administration, Management, Marketing, Data Science, Analytics (any), or a related field, and 5 years of post-bachelor's, progressive related work experience. Of the required experience, must have 2 years of experience in each of the following: Building technical solutions in a startup environment or for Customer Relationship Management (CRM) platforms; Project management, including collaborating with cross-functional teams to design, develop, and implement data-driven business strategies; Designing and conducting user testing, surveys, and interviews and analyzing quantitative and qualitative data to generate actionable insight to influence product roadmaps; Executing go-to-market, product launch, and product marketing plan by creating product positioning and messaging, user-facing demos, presentations, and marketing content; Designing and managing end-to-end data pipelines to process and integrate large-scale datasets, transforming raw data into interactive dashboards and detailed analytical frameworks to optimize strategies and uncover market opportunities; and Defining and analyzing product KPIs, building automated dashboards in Excel, and generating actionable insights through product usage analytics, cohort analysis, or retention analysis to drive product growth. Travel Requirement: Domestic and international travel required up to 25%. Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: San Jose, CA Salary Range: $191443 - $208800 per year To Apply, click the apply button below. Contact [redacted] if you have difficulty submitting resume through the website. Job Information [For Pay Transparency]Compensation Description (Annually) The base salary range for this position in the selected city is $191443 - $208800 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.