EXL Service

Senior Marketing Data Scientist

EXL Service$130K — $145K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Math, Physics, Engineering, or a quantitative field required; Master's degree preferred.
  • 5+ years of experience in data science/analytics role.
  • Strong programming skills in SQL, Python/R and proficiency in Tableau.
  • Direct mail experience managing campaign selection and execution process.
  • Demonstrated experience with experimentation design, hypothesis testing, and statistical analysis.

Responsibilities

  • Drive growth by developing comprehensive marketing strategies and monitoring performance across channels.
  • Collaborate with marketing managers and channel owners to strategize new business initiatives.
  • Analyze marketing strategy effectiveness using data metrics like CPA and ROI for informed decision-making.
  • Design and interpret experiments to guide marketing and growth strategies.
  • Manage end-to-end Direct Mail campaigns, ensuring accurate execution and performance tracking.

Benefits

  • Hybrid work model based in San Francisco or New York City.
  • Opportunity to work closely with senior data scientists and marketing leaders.
  • Engage in innovative strategies that drive business growth and member engagement.
Full Job Description
JOB DESCRIPTION

Senior Marketing Data Scientist

Hybrid; San Francisco, CA or New York City, NY

$130k-$145k plus bonus and benefits

This new role will be working with senior data scientists to develop, optimize and implement the marketing strategies for client's small and medium lending business.

Marketing Data Scientists willpartner closely with marketing managers and leadership to design, analyze, and optimize marketing strategies that drive member growth and revenue. If you are interested in working with highly quantitative teammates and elevating how data and analytics drives marketing and business decisions, this role is for you.


JOB RESPONSIBILITIES
  • Drive the growth of business and member products by developing comprehensive marketing strategies, which includes data analysis, model creation, strategy development, and performance monitoring across all channels.
  • Collaborate with marketing managers, channel owners, and external partners to identify and strategize on new opportunities and initiatives.
  • Analyze and measure the effectiveness of the marketing strategies, including funnel efficiency (click to convert), CPA (cost per acquisition) and ROI (return on investment), to provide data-driven recommendations and drive informed actions.
  • Design, analyze, and interpret experiments (A/B tests, quasi-experiments) to inform marketing and growth decisions.
  • Design and validate the complete campaign lifecycle, including process flow, data pipeline, model scoring, and execution, in collaboration with the campaign execution team to ensure timely and accurate campaign selections.
  • Define key performance indicators (KPIs), design reporting framework and develop self-service dashboards that provide clear visibility into product and business performance.
  • Manage the end-to-end Direct Mail (DM) campaigns, including pre-screened (PS) and invitation-to-apply (ITA) across products. This encompasses identifying the underwriting, marketing and suppression rules, clearly defining the data source and logic, executing the code, validating the result and file ingestion, managing the approval process and tracking the campaign performance.
  • Perform deep-dive analyses across funnels, user behavior, monetization, and retention to identify growth and efficiency opportunities.
  • Transform business objectives into data-driven, actionable tactics and campaigns that generate immediate results and establish a robust foundation for sustained growth.
  • Fulfill partner requests promptly by providing timely analysis, adeptly navigating ambiguity, and focusing on solution-oriented approaches..
  • Communicate insights clearly to senior leadership and partners, converting complex data into compelling narratives.

JOB QUALIFICATIONS
  • Bachelor's degree in Computer Science, Math, Physics, Engineering, or a quantitative field required; Master's degree preferred.
  • 5+ years of experience in data science/analytics role
  • Strong communication skills and comfort working directly with Product and Business leaders
  • Direct mail experience . Ability to manage the campaign selection and execution process for the DM campaign.
  • Strong programming skills in SQL, Python/R and proficiency in Tableau
  • Experience in growth, lifecycle, or funnel optimization problems
  • Experience building data pipelines with Airflow, preferably in Snowflake.
  • Demonstrated experience with experimentation design, hypothesis testing, and statistical analysis
  • Knowledge of statistical modeling or machine learning is a plus.
  • Ability to operate effectively in ambiguous, fast-moving product environments
  • Ability to thrive in a dynamic, cross-functional environment with keen attention to detail.
  • Ability to work independently and as part of a team. You should be able to initiate and drive projects to completion
  • Demonstrate strong business acumen and curiosity, with excellent communication and presentation skills, including the ability to present to leadership
  • Strong preference for industry experience in financial service and familiarity with banking products and marketing channels.
  • Experience with the consumer bureau data (Experian/TU)
  • Good to have knowledge of business bureau

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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