Senior Manager, Total Rewards Operations

Qurate Retail, Inc • $108K — $130K *
West Chester, PA 19382In-Person
Business Services
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 8+ years of experience in total rewards, compensation, benefits, HR operations, or a related field
  • Expertise in managing complex processes and vendor relationships
  • Familiarity with HR technology platforms like Workday, ADP, ServiceNow
  • Strong knowledge of compliance requirements in compensation and benefits
  • Bachelor's degree in HR, Business Administration, Finance, or equivalent experience

Responsibilities

  • Lead operational delivery for total rewards programs with a focus on accuracy
  • Develop a technology-driven strategy to enhance Total Rewards processes
  • Manage annual compensation cycles, benefits enrollment, and vendor communications
  • Collaborate with HR, Payroll, Finance, and external vendors for timely program delivery
  • Support new program implementations and policy changes affecting total rewards

Benefits

  • Competitive compensation
  • Paid time off and parental leave
  • Employee assistance program
  • Paid volunteer hours and company discounts
  • Health care benefits starting on day 1
  • 401(k) plan and tuition reimbursement
Full Job Description
Your Opportunity, Your Team
  • The Senior Manager, Total Rewards Operations supports QVC, reporting to the Senior Director, Total Rewards, and leads the day-to-day administration, governance, process improvement, and service delivery of total rewards programs. In this role, you'll help ensure compensation, benefits, wellbeing, and related employee programs are delivered accurately, consistently, and in compliance with applicable policies and regulations, while creating a high-quality employee and manager experience.


Where You'll Work
  • This role is hybrid and will require you to be onsite at our West Chester, PA location several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: Delaware, New Jersey, or Pennsylvania. Relocation assistance is not available for this role.


What You'll Do
  • Lead operational delivery for total rewards programs, ensuring accurate administration of compensation, benefits, wellbeing, and related employee programs
  • Develop and deliver a tech-forward strategy to improve Total Rewards processes, including identifying opportunities to better optimize Workday functionality
  • Manage recurring total rewards processes such as annual compensation cycles, benefits enrollment, vendor file feeds, eligibility audits, employee communications, and issue resolution
  • Partner with HR Business Partners, Payroll, HRIS, Finance, Legal, and external vendors to ensure programs are delivered on time, within budget, and aligned with business priorities
  • Support the implementation of new programs, policy changes, system enhancements, acquisitions, integrations, and other business initiatives impacting total rewards operations


What You'll Bring
  • 8+ years of relevant experience in total rewards, compensation, benefits, HR operations, or a related field
  • Experience managing complex processes, recurring operational cycles, vendor relationships, audits, or compliance-driven activities
  • Experience with HR technology platforms such as Workday, ADP, ServiceNow, or similar systems
  • Strong knowledge of compensation, benefits, and related compliance requirements, including areas such as ERISA, ACA, COBRA, FLSA, pay equity, data privacy, and wage and hour requirements
  • Bachelor's degree in Human Resources, Business Administration, Finance, or a related field, or equivalent professional experience


#LI-AC5

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

About Qurate Retail, Inc

Qurate Retail, Inc Careers

Join the vibrant team at Qurate Retail, Inc, a leader in the retail sector, where innovation meets tradition and diversity fuels our growth. At Qurate Retail, Inc, we offer more than just job opportunities; we provide a platform for professional development and personal achievement.

Work You’ll Do

Embark on a career journey with Qurate Retail, Inc and be part of a company that values leadership, creativity, and strategic thinking. Our team is dedicated to redefining retail by leveraging cutting-edge technology and unique marketing strategies.

Explore Our Job Opportunities

Whether you're seeking an entry-level position or a more senior role, Qurate Retail, Inc offers a range of employment opportunities across various functions. From marketing to finance, technology to sales, each role is crucial in driving our mission forward.

Internship Programs

Kickstart your career with a Qurate Retail, Inc internship. Our internships provide invaluable workplace experience, helping you to develop skills and gain insights that are critical in today’s dynamic job market. Interns at Qurate Retail, Inc are considered integral members of the team, contributing to real projects and initiatives.

Professional Growth and Development

At Qurate Retail, Inc, career growth is not just a possibility—it is an expectation. We are committed to the professional development of our employees through diverse training programs, leadership workshops, and continuous learning opportunities.

Culture and Benefits

Our company culture is built on a foundation of respect, integrity, and diversity. Qurate Retail, Inc offers a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health care, employee discounts, and more, ensuring our team members are well taken care of.

Networking and Innovation

Join a network of driven professionals who are as passionate about the retail industry as they are about innovation. At Qurate Retail, Inc, networking doesn’t just enhance your career—it fosters a collaborative environment where new ideas can thrive.

Join Our Team

Ready to apply? Explore the positions available on our Careers page. Tailor your resume to highlight relevant experience and skills, prepare for your interview, and take the first step towards a fulfilling career at Qurate Retail, Inc. We are actively hiring and looking for individuals who are ready to make a significant impact.

Stay Connected

Keep up to date with the latest from Qurate Retail, Inc: - **Career Insights**: Gain industry-leading insights and read about the latest trends in retail from the professionals who lead the way. - **Job Alert Emails**: Customize your alerts to receive notifications about new job openings that match your skills and interests. At Qurate Retail, Inc, we believe in empowering our employees to achieve their best. Join us and be part of a company where your career can flourish in an environment that fosters personal and professional growth.
Learn more about Qurate Retail, Inc
Size
27,000 employees
Market Cap
$632.8 million
Industry
Retail & Consumer Goods
Net Income
$1.2 billion
5 Year Trend
+610%
Revenue
$14.1 billion
* Ladders Estimates

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