Senior Manager, IAM Operations & Governance

"I can succeed as a Senior Manager, IAM Operations & Governance at Capital Group." At Capital Group, you are the person we are looking for to lead enterprise-scale Identity & Access Management (IAM) operations and governance-driving consistent, resilient, and audit-ready security outcomes. As a senior leader within Global Information Security, you can translate IAM strategy into durable operating models, reliable services, and measurable risk reduction. You are highly execution-focused, accountable for outcomes, and committed to driving year-over-year maturity in a highly regulated financial services environment. You can make an impact by: Leading IAM Operations & Governance - You can lead IAM Operations and Governance organizations, including teams responsible for identity lifecycle management, access provisioning, certifications, entitlement management, and privileged access oversight. - You can establish and scale a repeatable operating model that drives consistent IAM outcomes across regions, platforms, and identity types (human and non-human). - You can serve as a trusted execution partner to the Head of IAM, providing transparency into delivery risk, control gaps, and operational capacity. Driving Governance & Control Assurance - You can ensure enterprise IAM governance processes are executed consistently, including access controls, certifications, and segregation-of-duties requirements. - You can align IAM governance activities to regulatory expectations and risk priorities in financial services. - You can partner with Risk, Audit, and Compliance teams to support examinations, remediate findings, and eliminate repeat issues through structural improvements. Operating IAM as Tier 0 Services - You can ensure IAM services operate as mission-critical (Tier 0) platforms with strong availability, resilience, and recoverability. - You can drive operational excellence across access fulfillment, application onboarding, authentication integrity, and entitlement accuracy. - You can reduce operational risk by addressing both technical and human single points of failure. Advancing Modernization, Automation & AI - You can execute IAM modernization initiatives, including workflow automation, reducing manual reviews, and improving identity data quality. - You can partner with engineering and analytics teams to operationalize AI/ML capabilities for anomaly detection, access risk identification, and certification optimization. - You can ensure IAM controls effectively scale to non-human identities and emerging AI-enabled systems. Delivering Metrics, Performance & Transparency - You can define and report KPIs and KRIs that measure control effectiveness, risk posture, service performance, and automation progress. - You can deliver accurate, decision-grade metrics for leadership, governance forums, and audit transparency. - You can proactively identify operational debt, control drift, and emerging access risks through data-driven insights. Partnering Across the Enterprise - You can serve as a senior IAM partner to Global Technology, HR, application teams, and governance functions. - You can embed IAM controls into business and technology workflows to minimize friction while maintaining strong security posture. - You can influence adoption of standardized IAM practices across the enterprise. Building Strong Teams & Sustainable Practices - You can lead, coach, and develop a high-performing IAM leadership bench. - You can establish clear accountability, decision rights, and ownership of controls. - You can foster continuous learning across advanced IAM domains, including privileged access, cloud identity, and AI-related risks. "I am the person Capital Group is looking for." - You have deep expertise in Identity and Access Management, including identity lifecycle management, access certifications, RBAC/ABAC, privileged access management, and cloud/SaaS IAM. - 10+ years in cybersecurity, including 5+ years of proven leadership building, scaling, and automating high-performing operations teams, track record of driving accountability, engagement, and career growth. - Bachelor's degree in Cybersecurity, Computer Science, or related field preferred. - You have experience applying automation and analytics to improve IAM outcomes. - You have successfully led managers and senior professionals in large, regulated enterprise environments. - You have a proven ability to translate strategy into repeatable execution and measurable results. - You understand risks related to non-human identities and emerging AI-driven access patterns. - You bring strong communication and stakeholder management skills, including experience working with audit and risk partners. - You have experience in financial services or similarly regulated industries. - You are familiar with global operating models, including follow-the-sun support structures. "I can apply in less than 4 minutes." You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community. Charlotte Base Salary Range: $187,016-$317,927 Southern California Base Salary Range: $208,245-$354,017 San Antonio Base Salary Range: $187,540-$318,818 New York Base Salary Range: $220,768-$375,306 In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here. * Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.