Bachelor’s Degree in Computer Science, Information Systems, Engineering, or related field with 6+ years of experience and 3+ years in leadership, or High School Diploma with 9+ years of specific experience and 5+ years in leadership.
Proficient in Microsoft 365, Active Directory, endpoint management tools, and enterprise networking environments.
Experience with IT service management platforms, particularly ServiceNow.
Demonstrated ability in managing budgets, vendors, and technology investments.
Responsibilities
Lead regional field technology operations to ensure reliable service delivery and operational excellence.
Develop and execute regional technology strategies and operating plans aligned with business objectives.
Enhance organizational capability through workforce planning and leadership coaching.
Establish and monitor performance metrics to drive continuous improvement.
Oversee regional budgeting, resource planning, and vendor management.
Collaborate with business leaders to align technology with operational priorities and growth initiatives.
Travel up to 50% as required.
Benefits
Comprehensive Medical, Dental, and Vision coverage.
401K Match to support retirement savings.
Paid Time Off (PTO) for work-life balance.
Education Reimbursement for professional development.
Complimentary Health Screenings for employee wellness.
Salary: $136,512 – $170,640 plus annual target bonus
This position will support multiple facilities with regional travel required.
Position Responsibilities:
Lead regional field technology operations, ensuring reliable service delivery, technology performance, and operational excellence across supported locations
Develop and execute regional field technology strategies, standards, and operating plans that support business and automation objectives
Build organizational capability through workforce planning, talent development, succession planning, and leadership coaching
Establish and monitor service, performance, and customer experience metrics to drive continuous improvement across the region
Lead regional budgeting, resource planning, vendor management, and technology investment decisions
Partner with business leaders to align technology capabilities with operational priorities and future growth initiatives
Ability to travel up to 50%
Other projects or duties as assigned
Qualifications
Required Education and Experience:
Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related discipline with 6 plus years of related experience and 3 plus years of leadership experience or High School Diploma/General Education Degree (GED) with 9 plus years of specific experience and 5 plus years of leadership experience
Working knowledge of Microsoft 365, Active Directory, endpoint management tools, and enterprise networking environments
Experience with IT service management platforms, including ServiceNow
Experience managing budgets, vendors, and technology investments
Preferred Education and Experience:
Master’s Degree
Experience supporting manufacturing, distribution, consumer packaged goods (CPG), beverage, or other multi-site operational environments
Experience leading infrastructure, networking, wireless, endpoint, mobile device, and workplace technology operations
Experience managing large-scale technology initiatives, including service transitions, automation, and operational technology deployments
Relevant certifications such as ITIL, Project Management, Apple, Microsoft, or other industry-recognized technical credentials
BenefitsAt the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.
