This role is based in Carlisle,Pennsylvania. Carlisle is considered one of the best places to live in Pennsylvania, and USA Today even nominated it as one of the Best Historic Small Towns in 2022. Carlisle is also a history lover's dream, as it played a significant role in the Revolutionary War. Amid this charming town, the REP kitchen is always stocked with healthy snacks, energy drinks, and protein.
This is not a remote position and requires you to work in the office five days a week (but that endless stream of healthy treats in a supportive and fun environment makes this office experience a reward, in and of itself).
About This Role: REP Fitness is scaling fast, and we need someone who can own a site through the next chapter. We're not looking for a manager to maintain the status quo. We need a Sr. Manager who has already been through a volume inflection, has built a supervisory bench, and can run a site with enough autonomy that the Director of Distribution is focused on the network, not putting out fires on the floor.
This role sits directly under the Director of Distribution with full site ownership: people, operations, budget, safety, and systems. You manage the day-to-day with enough command that the Director is focused on the network. Within 12-18 months, the expectation is that you're ready to step into a director-level seat as REP continues to expand.
Essential Functions: Site Operations Leadership - Own full day-to-day operations: inbound receiving, put-a-way, pick, pack, ship, returns, and inventory control - delivering site KPIs on throughput per labor hour, pick accuracy, ship accuracy, on-time fulfillment, and inbound cycle time
- Manage the full site P&L - build the annual operating budget, defend it, and deliver against it; labor cost, equipment, supplies, and overhead are all yours
- Ensure OSHA compliance and a measurable safety culture - incidents are tracked, root-caused, and closed, not filed; lead the site safety committee and hold the standard
- Own facility maintenance, equipment upkeep, and vendor relationships for the site
- Set shift structure, staffing plans, and labor allocation to match daily volume - proactively, not reactively
- Build and maintain site SOPs, workflows, and operational documentation in partnership with the Ops Excellence Manager; keep them current as methods evolve
People & Organizational Leadership - Lead, develop, and hold accountable a team of Supervisors, Leads, and Associates - running a structured performance management cadence of 1-on-1s, reviews, performance improvement, and recognition
- Build a lead and supervisor bench that can grow into your current role as REP adds facilities - the goal is that the people you develop are ready before you need them
- Champion REP's EE Incentive Program - recognize and reward top performance, drive positive reinforcement, and make effort visible on the floor
- Own hiring, onboarding, and retention for the site; partner with the Director to build headcount plans that match volume forecasts before the volume arrives
- Serve as the primary culture carrier for the site - employee engagement, retention, and energy on the floor are your metrics, not HR's
- Create the conditions for people to surface problems, propose solutions, and take ownership of their functional area; leads succeed when you give them room to lead
Scalability & Network Standards - Partner with the Ops Excellence Manager and Director of Distribution to build, maintain, and execute against network-wide DC SOPs and the REP Warehouse Playbook
- Identify and close gaps between your site's current performance and network standards - own the gap-closure plan, not just the acknowledgment of the gap
- Lead capacity planning for volume surges, peak seasons, and new product category launches - headcount, layout, and equipment decisions made ahead of need, not in reaction
- Contribute to multi-DC standardization initiatives; when REP opens a new facility, you're one of the people standing it up
- Represent the site operationally when scoping new technology, layout changes, or fulfillment strategy shifts
- Track and present site performance data to Director-level leadership on a regular cadence - throughput, cost per unit, accuracy, and safety metrics
Systems & Technology - Operate fluently in RF-SMART WMS and RF Ship / Pace jet TMS - understanding transaction flows, configuration logic, and how system behavior drives floor outcomes
- Serve as the site-level implementation owner for WMS/TMS system changes; partner with the Ops Excellence Manager on optimization projects
- Use NetSuite reporting and operational data to manage the business in real time - not just review it, but act on it
- Identify technology gaps at the site level and bring requirements to IT and supply chain leadership with context and urgency
- Serve as the primary operational point of contact for Customer Service, Finance, and Supply Chain for your site - escalation-ready, proactive, and solution-oriented
Travel: Minimal: 1-2 times a year
What You Will Bring: - Demonstrated track record of managing a DC through a significant volume of inflection - freight growth, facility expansion, or peak season scaling at a meaningful scale.
- Full budget ownership experience - built, defended, and delivered an annual operating budget for a DC or warehouse
- Proficiency with a WMS platform at an operational ownership level; RF-SMART or comparable NetSuite-integrated WMS strongly preferred
- Strong data skills - able to pull, interpret, and act on operational metrics using NetSuite, Excel, or equivalent tools
- OSHA compliance and safety program ownership experience; has led a site through an incident investigation or safety culture improvement initiative
- Background in direct-to-consumer or e-commerce fulfillment at $100M+ revenue scale; high-SKU-count environments (home gym, sporting goods, or similar a plus)
Education and/or Experience: - Bachelor's degree in supply chain, Operations Management, Business, Industrial Engineering, or equivalent experience required
- 8-12 years of experience in distribution center or warehouse operations, with 3-5+ years in a single-site management role with full P&L ownership
- Experience managing a full supervisory layer - not just associates; has hired, developed, and held accountable Supervisors and Leads
- Experience managing across two or more DC locations simultaneously, or transitioning between sites in a multi-DC network
- Lean / Six Sigma certification preferred (Green Belt minimum; Black Belt a strong plus)
- Experience contributing to or leading a WMS implementation, DC expansion, or network standardization initiative
- NetSuite ERP experience in a distribution or fulfillment context
- Relevant WMS or ERP platform certifications (NetSuite, RF-SMART) a plus
- Experience with RF scanning hardware, Zebra label printers, and physical DC infrastructure at a configuration level
Core Competencies: Ownership Mentality: You run this site like it's yours because operationally, it is. Budget, people, culture, and results all live with you.
Scale Readiness: Volume doubling, a new leads layer coming online, a team that needs to grow faster than the org chart. You don't get rattled; you get organized.
Builder: You leave infrastructure behind. SOPs that hold. A supervisory bench that's ready. A team that knows what good looks like because you showed them.
Data-Driven: You manage metrics, not by gut. You know your cost per unit, your pick accuracy rate, and your open headcount without being asked.
Employee-First: You understand that labor retention, engagement, and energy on the floor are leading indicators of operational performance. You treat them that way.
Candor: You tell the Director what's actually happening - good and bad - before they hear it from someone else. No filtered updates.
Successor Mindset: Within 12-18 months you're ready to lead a director-level function as REP expands. You build toward that proactively.
CI Mindset: You surface problems, test solutions, and create space for the people around you to feel the same way.
What's in it for You: Our commitment to quality and transparency applies not only to our products, but to our people. We are focused on creating a fun, exciting, collaborative space that's centered around health and well-being. We empower everyone on our team to take control of their careers and balance their work and life in a modern, fast-paced environment.
We offer an
exceptional compensation package which includes:
Compensation base range: $125,000 - $150,000 annually with company bonus potential
Day One Benefits! - Medical, Dental, Vision (Competitive Benefits Packages Available)
- Health Savings Account (HSA) with employer contributions
- Flexible Spending Account (FSA) options
- LTD/STD, Life and AD&D (100% premiums covered by REP)
- 401k and Roth options with employer match up to 4%
- Employee Assistance Program (EAP)
Recharge Yourself! - 4 weeks of PTO accrued during your first year
- 48 hours of sick leave annually
- 7 paid company holidays
- Paid Parental leave day 1
- Birthday - Paid day off
- 1 Mental Health Day- Paid day off
Pumped-up Perks! - Unique bonus structure that rewards exceptional individual performance as well as company-wide performance
- Full access to employee gym
- Employee discount on REP equipment, apparel and nutrition
- Daily snacks and drinks provided by REP (for onsite employees)
- 'Fitness' casual attire
- Company and team building events
- Professional growth and development within the organization
- LIFE-WORK balance
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly required to sit and use hands to operate the telephone, type and operate the computer and mouse. Physical effort may include stooping, kneeling, touching, feeling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions. The employee is frequently required to talk, hear, and bend and twist their necks. The employee may occasionally lift and/or move up to 50 pounds and rarely lift and/or move up to 100 pounds assisted. Specific vision abilities required by this job include close vision and distance vision.
