Requisition ID: 102783
Job Category: Digital
Location: Salt Lake City, UT, United States
We are seeking a commercially astute, delivery-focused
Senior Manager - Digital North America with mining & metals industry and operations experience who combines entrepreneurial Digital Consulting Leadership combined with exceptional client & market-facing business development and delivery leadership & accountability. This role is responsible for originating, shaping, and leading the end-to-end delivery of digital engagements in the mining and metals sector, ensuring measurable value outcomes for our clients.
This is a "sell and deliver" leadership role requiring the ability to translate client needs into executable solutions, build high-performing teams, and be actively involved in managing successful delivery across complex engagements.
Core Responsibilities:Client Engagement & Business Development - Build and maintain trusted advisor relationships with senior client stakeholders across operations, technology, and executive leadership
- Identify, shape, and qualify opportunities aligned to client strategic priorities and Hatch Digital offerings
- Lead end to end pursuits, win-strategy reviews, including solution shaping, commercial structuring, proposal development, and deal closure
- Develop compelling business cases linked to operational value drivers, digital maturity, and transformation roadmaps
- Actively contribute to account planning, pipeline development, and growth strategy execution in collaboration with Key Account Managers and Digital Solution leaders
Solution Leadership & Delivery - Take full accountability for successful delivery of digital engagements from inception through to benefits realisation
- Lead multidisciplinary teams to deliver complex digital and operational transformation programs
- Ensure solutions are holistic and pragmatic, integrating people, process, and technology dimensions
- Define and govern delivery models, execution plans, and risk management frameworks
- Maintain oversight of scope, schedule, budget, quality, and client satisfaction
- Drive value realisation and measurable business outcomes, not just technology implementation
Thought Leadership & Market Presence - Act as a market facing leader representing Hatch Digital across mining clients and industry forums, conferences, and client engagements
- Build Hatch's brand eminence and credibility through insights, case studies, and practical digital transformation narratives and initiatives and use cases.
- Leverage and expand the Hatch ecosystem including industry experts, partners, and technology providers to drive innovation
Internal Leadership & Collaboration - Collaborate across Hatch Business Units to co-create integrated solutions and cross-sell capabilities
- Lead and mentor teams, fostering delivery excellence, commercial acumen, and consulting capability
- Contribute to practice development, including methodologies, offerings, and capability uplift
Key Performance Deliverables - Achievement of sales and revenue targets, including pipeline growth and conversion
- Successful delivery of digital engagements, measured by client outcomes, quality and satisfaction.
- Development of repeatable business and long-term client relationships
- Contribution to practice growth, including capability development and market positioning
Success Profile Success in this role requires the ability to seamlessly integrate business development with delivery execution, including:
- Translating client challenges into commercially viable, deliverable solutions
- Leading programs that move beyond strategy into tangible operational and financial outcomes
- Balancing sales ambition with delivery realism, ensuring commitments are achievable and sustainable
- Operating as both a strategic advisor and hands-on delivery leader
As the Successful Candidate, You Will: - Lead end to end consulting engagements, from opportunity identification through to delivery and value realisation
- Originate and close new business while ensuring strong delivery governance and execution excellence
- Develop client-centric solutions and execution strategies aligned to operational priorities
- Build and manage high-performing delivery teams, including internal specialists and external partners
- Drive account growth by delivering value and expanding client relationships
- Act as a trusted advisor to senior client stakeholders
You Bring to the Role: - Bachelor's or Masters degree in a relevant mining, metals, engineering or computer science discipline.
- 12 to16 years' mining & metals operations and operational excellence experience. (Consulting expertise and experience would be advantageous).
- Demonstrated experience in both business development and delivery leadership of complex multi-disciplinary digital & operational transformation projects / engagements.
- Strong track record in selling and delivering digital/Industry solutions in industrial and operational environments with a focus on mining industry operations or mineral processing improvement.
- Deep understanding of one or more of the following in a mining and metals context:
- Operational Systems (MES/MOS), Control Systems, EAM
- IT/OT Integration, AI and APC
- Analytics, Optimisation, Automation or Solution Architecture of Digital Platforms
- Proven ability to operate across the full consulting lifecycle: diagnose, design, sell, deliver, and optimise
- Strong commercial acumen, including scoping, pricing, contracting, and margin management
- Excellent stakeholder engagement skills, with the ability to influence across technical, operational, and executive audiences
- Demonstrated ability to lead teams and deliver outcomes in complex, multi-stakeholder environments
- Demonstrate proven project management and delivery of digital or AI led initiatives in the mining sector.
Why join us?
- Work with great people to make a difference
- Collaborate on exciting projects to develop innovative solutions
- Top employer
What we offer you?
- Global project exposure across complex, impactful industries
- Strong focus on career growth, learning and mentorship
- Collaborative, values-driven culture focused on innovation and excellence
Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.
