BristolMyers Squibb

Senior Manager, Customer Insights& Engagement- Oncology

BristolMyers Squibb$133K — $162K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS in relevant functional discipline required; advanced degree preferred
  • Minimum 3 years relevant work experience in pharmaceutical or consulting
  • Experience leading market research and commercialization analytics projects
  • Ability to analyze data and provide actionable insights
  • Highly collaborative team player with strong influence skills
  • Exceptional communication skills with credibility
  • Strong problem-solving and project management abilities

Responsibilities

  • Delivers integrated insights from market research and data analytics to inform business strategy
  • Leads the execution of primary and secondary market research including demand studies and patient journeys
  • Fosters a culture of data-driven decision making using innovative methodologies
  • Collaborates effectively with cross-functional teams to meet organizational goals
  • Manages analytics requests to ensure timely and quality delivery to stakeholders
  • Develops integrated approaches for problem solving towards commercial objectives
  • Maintains a deep understanding of global oncology brand priorities

Benefits

  • Comprehensive benefit plans including wellbeing support and insurance offerings
  • Eligibility for Flexible Time Off (FTO) without accrual limits
  • 11 paid company holidays per year
  • Additional time-off benefits including sick leave and paid volunteer days
  • Annual Global Shutdown between Christmas and New Year’s
  • Access to summer hours flexibility and various leave programs
Full Job Description
Summary:

The Senior Manager works independently as a business partner with the Oncology Global Commercial Strategy team for ongoing commercialization and earns status as a trusted advisor, embedding customer and market insights into business decision making

You will partner with key stakeholders within the Oncology Global Commercial Strategy team to support strategic and tactical commercial decisions through: Primary and Secondary Market Research and Secondary Data Analytics and execute business analysis to improve value to our patients through deepened market understanding, subject matter expertise, and practical application

Responsibilities:
  • Delivers integrated insights across market research and secondary data analytics to address key business questions and drive performance
  • Leads design and execution of primary and secondary market research studies, such as market landscape assessment, patient journey, positioning, communication and message testing, and demand studies
  • Supports culture of fact-based decision making through application of best-in-class, innovative, and appropriate methodologies to address key business questions
  • Effectively collaborates with a broad set of cross functional counterparts (including Oncology Brand Leadership, Research and Development, Medical, Finance, and Country Business Units) to achieve organizational objectives
  • Proactively manages flow of planned and ad hoc analytics requests, ensuring consistent quality and timeliness in delivery to business stakeholders
  • Develops seamless, collaborative, cross-functional approaches to problem solving which supports short- and long-term commercial strategy
  • Develops and maintains a deep understanding of Global Oncology brand priorities
  • Understands, demonstrates, and drives adherence to all BMS operating policies


Qualifications:
  • BA/BS in relevant functional discipline required; Advanced degree preferred
  • Minimum 3 years relevant work experience within the pharmaceutical industry and/or consulting experience preferred
  • Experience independently leading market research and commercialization analytics projects as described in position summary, including exposure to advanced techniques (e.g., behavioral science and advanced quantitative models)
  • Ability to draw inferences from disparate pieces of data, identify key findings and link to implications and provide recommendations
  • Highly collaborative team player with ability to effectively influence in an organization with a complex matrix of stakeholders
  • Exceptional communication and influencing skills delivered with polish and credibility
  • Strong unstructured problem solving skills to answer key business questions
  • Proven ability to manage multiple projects and stakeholders, meet tight deadlines, and operate with agility and speed
  • Proven track-record of seamlessly managing individuals across an organization
  • Proven ability to lead teams, influence cross-functionally, prioritize and balance competing business workstreams


We hire for skills and capabilities, not just credentials - if this role excites you, but doesn't perfectly match your resume, we encourage you to apply anyway.

Compensation Overview:

Princeton - NJ - US: $133,710 - $162,019

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully - carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans - including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters - because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

About BristolMyers Squibb

BristolMyers Squibb Careers

Join the vibrant team at BristolMyers Squibb, a leader in global biopharmaceutical innovation, where your career growth is as important as the life-changing solutions we develop. At BristolMyers Squibb, we are committed to fostering a diverse and inclusive workplace that encourages professional growth and development. Work You’ll Do Embark on a career with BristolMyers Squibb and be part of a company that’s dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. With us, you’ll contribute to a culture that embraces scientific innovation, responsible leadership, and community outreach. Explore job opportunities in various fields from research to marketing, and join a team that values leadership and diversity. Our commitment to career growth means we support your journey with extensive training programs, leadership development opportunities, and a global, diverse network of professionals. Innovative Work At BristolMyers Squibb, innovation is at the core of everything we do. From pioneering research in oncology to breakthroughs in immunology, our professionals have the opportunity to make significant contributions to the field and impact lives globally. Our collaborative environment encourages team members to challenge the status quo and bring forward ideas that pave the way for groundbreaking solutions. Be Part of a Great Team Working at BristolMyers Squibb means being part of a team that supports your aspirations and shares your values. Our culture thrives on teamwork, respect, and diversity, creating a workplace where everyone can achieve their potential. Enjoy the benefits of being part of a company that values work-life balance, provides competitive benefits, and fosters an environment where skills and leadership are developed through hands-on experience and comprehensive mentorship programs. Future-Proof Your Career With a multitude of job opportunities ranging from internships to full-time positions, BristolMyers Squibb is not just hiring; we’re building futures. We equip our employees with the tools needed for success, including advanced training in diverse skill sets, leadership programs, and opportunities for professional networking and growth. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make a difference. Explore our career portal for all current job listings and be sure to submit your resume. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights from BristolMyers Squibb. Our careers blog is a resource for potential and current employees looking to maximize their career potential. Job Alert Emails Customize your subscription to receive job alerts and insider information tailored to your preferences. Discover the exciting and rewarding career opportunities that await at BristolMyers Squibb. At BristolMyers Squibb, your career is just the beginning – it’s a pathway to personal and professional fulfillment. Join us and make a global impact.
Learn more about BristolMyers Squibb
Size
32,200 employees
Market Cap
$156.3 billion
Industry
Net Income
-$9 billion
Founded
1887
5 Year Trend
+19%
Revenue
$42.5 billion
NASDAQ

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