Harrys

Senior Manager, Consumer Insights

Harrys$147K — $160K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's Degree/MBA preferred
  • 7+ years of experience in consumer insights
  • Familiarity with FMCG, beauty, personal care or lifestyle brands
  • Expert in consumer understanding and insights methodologies
  • Strong problem-solving and creative research approach

Responsibilities

  • Lead consumer learning initiatives to drive insights for Harry's brand
  • Influence brand strategy and identify consumer pain points
  • Collaborate with marketing and innovation teams for optimized consumer engagements
  • Translate business questions into actionable research objectives
  • Synthesize and communicate consumer insights to various stakeholders

Benefits

  • Medical, dental, and vision coverage
  • 401k match
  • Equity in Mammoth Brands
  • Flexible time off and working hours
  • Learning and development stipend
  • Sabbatical leave based on tenure
  • Fully paid parental leave
  • Fun team events and free products
Full Job Description
About the Team

The Centralized Insights & Analytics team at Mammoth Brands works cross-functionally to understand our performance within the context of all that we do - our retail & digital tactics, the marketing investments we make, and how we ultimately serve our customers. The team is focused on providing objective reporting & guidance for the Harry's, Flamingo, Lume, and Mando brands.

About the Role

We are looking for a creative and curious insights expert to lead consumer learning for the Harry's brand and help keep us on the leading edge of men's personal care. As a Senior Manager of Insights, you will represent the voice of our consumers and be the expert on category consumers and the competitive market to inform decisions that unlock brand growth opportunities. This role will be based at our headquarters in New York. You will report into the Sr. Director of Insights.

What you will accomplish:
  • Be the expert in understanding our core consumer segments (attitudes, behaviors, values) and emerging trends likely to influence their future habits
  • Influence our brand strategy and build a learning roadmap to uncover deep insights, consumer pain points and unmet needs that unlock meaningful innovation and strengthen brand equities to reinforce our competitive advantage
  • Partner with our brand marketing, innovation, and retail/DTC teams to identify and optimize initiatives, products, and communications that delight key segments throughout their omni-channel journey
  • Translate business questions into clear research objectives and scope projects to deliver actionable learning with positive business impact. Execute and manage multiple primary market research projects simultaneously and deliver high impact results on agreed to timelines
  • Effectively synthesize and communicate insights from all work to the brand teams, cross-functional partners, and senior management by distilling results to essential learning and recommendations that enable rapid decisions
  • Enhance insights processes and approaches to continuously strengthen the breadth and quality of our insights about our consumers and categories


This should describe you:
  • Bachelor's degree required, Master's Degree/MBA is preferred.
  • 7+ years of progressive experience in consumer insights, with a track record of executing high impact research studies of varying complexity
  • Prior experience in FMCG, beauty, personal care or lifestyle brands is preferred
  • Insights thought leader - You are the go to when it comes to knowing exactly how to get deep and actionable learning about the consumer, and constantly evaluate approaches that could yield stronger learning
  • Curious, nearly to a fault - Your insatiable desire to get beyond surface level learning and uncover true insight is fueled by asking 2nd, 3rd and 4th order questions
  • Crafty and creative - You look for creative solutions and aren't afraid to get scrappy when appropriate. You are focused on delivering against learning objectives and timelines and build research approaches to suit.
  • Self-Sufficient - You are comfortable using DIY quantitative and qualitative research tools with strong experience in category, brand, advertising, innovation, and shopper insights
  • Skilled data storyteller - You enjoy weaving together disparate sources of information into a holistic story with strong recommendations based on market trends and consumer facts
  • Unwaveringly objective - You represent the voice of the consumer in all situations, especially when learning is counter to initial hypotheses or expected outcomes
  • You take great pride in your work, but don't take yourself too seriously


Benefits and perks
  • Medical, dental, and vision coverage
  • 401k match
  • Equity in Mammoth Brands
  • Flexible time off and working hours
  • L&D stipend
  • 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
  • 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
  • Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
  • Free products from all of our brands

The Mammoth Brands working model is in-office Tuesday, Wednesday, and Thursday. Our beautiful 70,000 square foot SoHo office is decked out with bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday. Can't forget the free products and the opportunity to have some meetings without Zoom!

We can't quantify all of the intangible things we think you'll love about working at Mammoth Brands, like the exciting challenges we tackle, the smart and humble team you'll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $147,500-$160,000, but the final compensation offer will ultimately be based on the candidate's location, skill level and experience.

About Harrys

Harry's is a personal care brand that was founded in 2013 by Jeff Raider and Andy Katz-Mayfield. The company offers a range of shaving products, including razors, blades, shave gels, and post-shave balms. Harry's products are sold online and in select retail stores. The company has a strong focus on design and has won several awards for its product design. In 2019, Harry's was acquired by Edgewell Personal Care, the parent company of Schick and Wilkinson Sword.
Learn more about Harrys
Size
501 employees
Industry
Founded
2012

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