RoleWe are looking for a
Senior Manager, Communications to join our team. This is a hybrid or remote role, reporting to the VP of Corporate Communications in the Marketing & Communications department. As a primary storyteller for Zscaler, you will scale our corporate narrative by turning customer success stories, ThreatLabz research, and public sector engagements into high-impact market visibility across press, analyst, and digital channels.
What you'll do (Role Expectations)- Lead PR strategy and execution for customer stories, partnering with Customer Advocacy, Sales, and Customer Success to build an integrated content calendar
- Mine internal and third-party data alongside ThreatLabz and research teams to surface compelling threat trends and seasonal narratives
- Brief creative teams to produce data visualizations, infographics, and interactive content that elevate Zscaler's cybersecurity narrative
- Pitch data-driven stories and research findings to tier-1 press, industry analysts, and social channels to drive market awareness
- Build public sector communications initiatives, drafting GTM-aligned content and fostering relationships with trade and policy-adjacent media
Who You Are (Success Profile)- You act like an owner. You take full accountability for building and scaling integrated comms engines across customer, data, and public sector workstreams.
- You champion simplicity. You excel at translating complex cybersecurity research and technical datasets into compelling, accessible narratives.
- You are customer-obsessed. You anchor your storytelling in real-world customer success, using customer wins to reinforce market leadership.
- You are a high-trust collaborator. You partner seamlessly across ThreatLabz, Product, GTM, and Design teams to unify messaging and strategy.
- You are data-driven. You look beyond raw numbers to find meaningful insights that substantiate trends and inform media strategy.
What We're Looking for (Minimum Qualifications)- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
- 8+ years of experience in PR, communications, or content marketing, ideally within B2B technology or SaaS
- Demonstrated ability to discover and articulate narrative potential within complex datasets and brand partnerships
- Proven experience collaborating with creative and design teams to produce data visualizations and interactive assets
- Strong media relations track record with demonstrated success pitching press, analysts, and digital channels
- Proven ability to manage multiple concurrent workstreams across brand, data, and public policy without compromising quality
What Will Make You Stand Out (Preferred Qualifications)- Experience working directly with tech audiences to craft and elevate customer stories
- Deep familiarity with cybersecurity, cloud, or tech industry data trends
- Background in public sector or government affairs communications
#LI-CorporateComms #LI-Hybrid #LI-DS9
Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
Base Pay Range
$150,500-$215,000 USD
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
