This role leads change and configuration management in Software Delivery & Business Ops, reporting to the Director, Software Delivery & Business Ops. It owns the change control board, traceability, configuration and baselines, the decision log, and supplier delivery for lifecycle tools; the lead is the technical program manager for Software Architecture & Specifications. Before anything is handed on, the bar is: every baseline change through the board. It hands off to its customers as follows: board decisions to all teams.
What the team needs to achieve
• Every baseline change through the board.
• Hand-offs that meet their service level: board decisions to all teams.
• Measured, rising capability and efficiency of the team, with manual work falling release over release.
How the team is measured
• Every baseline change through the board, with impact analysis.
• Time from change request to decision.
• Changes that reach manufacturing without board approval: none.
Key job responsibilities
• Own the change control board, traceability, configuration and baselines, the decision log, and supplier delivery for lifecycle tools; the lead is the technical program manager for Software Architecture & Specifications.
• Meet the bar before every hand-off: every baseline change through the board.
• Work directly with engineers in the boundary teams as partners, through agreed contracts and service levels.
• Automate everything a person would otherwise do twice.
• Hire, coach, and grow a small team, with clear expectations and career development for every member.
• Set the strategy and mechanisms for this area across the organization, and remove the bottlenecks that slow teams down.
• Own supplier delivery for this area: schedules, service levels, and escalation.
• Identify and mitigate risks before they become roadblocks, and escalate serious risks to senior leaders early.
This role leads a small team that runs change and configuration management for the whole of D2D Software: the change control board, requirements traceability, the configuration and baselines for requirements, interfaces, timing, resources, and schedule, the decision log, and supplier delivery for the requirements and lifecycle tools. The leader is also the program manager for Software Architecture & Specifications. It matters because every team depends on stable, agreed baselines, and a change to one ripples through embedded satellite software, ground services, and suppliers. Without it, baselines move without impact analysis, teams build against different versions of the truth, and late changes reach manufacturing.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
BASIC QUALIFICATIONS
- Bachelor's degree in Engineering, Computer Science, or a related technical field
- 10+ years of technical program management experience, including experience managing managers, program managers or engineers
- Experience hiring and developing program managers and engineers, setting clear goals, and giving regular feedback and coaching
- Experience creating scalable program mechanisms and best practices that other teams adopt
- Experience presenting program strategy and decisions to senior leaders
- Experience leading where the problem and strategy are not defined, distinguishing one-way from two-way doors, and making trade-offs between opportunity, resources, and sustainability
- Experience running change control or configuration management for a large hardware-and-software program
- A background in software development, ideally embedded, with the depth to judge the impact of a change on design, timing, and test
- Experience across the full software development lifecycle, having shipped software and maintained it in production
PREFERRED QUALIFICATIONS
- Change and configuration management for space, aerospace, automotive, or other safety-critical programs
- Experience making impact analysis automatic, derived from requirements and traceability tools
- Experience managing managers or leading several teams
- Experience setting a multi-year direction for an area and designing the team structure and mechanisms to deliver it
- A record of writing clear narratives and running data-driven reviews
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Redmond - 194,700.00 - 263,400.00 USD annually
