Senior Manager, Career and Technical Education

Job Description:

GENERAL STATEMENT OF RESPONSIBILITIES:

Cape Cod Community College's Center for Community and Professional Education (CCAPE) is seeking a dynamic, community-minded leader to serve as Senior Manager of Career and Technical Education. This is a unique opportunity to expand access to career and technical training across the region ? building the pathways that help individuals gain credentials, change careers, and step into in-demand jobs, while strengthening the community partnerships that make that access possible. If you are passionate about connecting people to opportunity and building programs that meet real workforce gaps, this is your chance to shape how Cape Cod residents train for the future.

In this role, the Senior Manager of Career and Technical Education will lead the development, implementation, and management of CCAPE's open enrollment training portfolio ? from short-term credentialing to stackable, grant-funded programming ? in close partnership with community organizations, libraries, senior centers, and regional workforce partners. The Senior Manager will work hand-in-hand with the Senior Manager of Employer Engagement and Workforce Partnerships and the Director/Chief Workforce Development Officer to ensure CCAPE's programming reflects both industry demand and community need, and requires strong judgment, initiative, and a collaborative approach to carry out responsibilities effectively.

This position is ideal for a relationship-driven professional who thrives on building partnerships, designing programs that open doors for learners, and navigating the intersection of higher education, workforce development, and community impact.

EXAMPLES OF DUTIES:

1. Develop and manage CCAPE's Career and Technical Education open enrollment portfolio, including but not limited to: short- to long-term training, professional development, credentialing and digital badges, Credit for Prior Learning based projects, stackable credentials, bridging to credit bearing certificates and programs, grant-funded programming, career training programs, contract open enrollment programs, and other programs/projects as assigned.
2. Cultivate and expand open enrollment training initiatives with community partners (including libraries, senior centers, nonprofit and community-based organizations, and municipal partners) to broaden public access to CCAPE programming across the region.
3. Develop and maintain a CCAPE instructor talent bench in adherence with College policies and procedures that provides staffing for a wide range of course topics and programs via various modalities, such as virtual, hybrid, HyFlex, and in-person.
4. Compile and maintain comprehensive information regarding instructors, clients, students, funders, and program partners.
5. Collaborate with the Senior Manager of Employer Engagement and Workforce Partnerships to conduct assessments to evaluate labor market information and analyze workforce trends to ensure the Career and Technical Education program open enrollment portfolio and Employer Contract Training portfolio meets market demand and specific market and partner needs, and to collaborate on special partnerships and projects that benefit both areas.
6. Work collaboratively with the Senior Manager of Employer Engagement and Workforce Partnerships to coordinate and share program coordinator staff supporting both areas, ensuring coordinators can be flexibly reallocated between teams during periods of high demand so that both Career and Technical Education and Employer Engagement/Workforce Partnerships programming remain adequately staffed and supported.
7. Oversee CCAPE open enrollment student/participant management, including but not limited to registration, attendance monitoring, reporting, and participant and program progress and outcomes.
8. Facilitate the development of articulation agreements with the academic programs, in collaboration with the Assistant Director and Director/Chief Workforce Development Officer.
9. Collaborate and manage outreach to external partners and community, including but not limited to, industry/private sector businesses, economic development and workforce organizations, and educational institutions.
10. Review and update the existing Career and Technical Education open enrollment portfolio and utilize formative and summative evaluations for constant review of course materials and instructor quality.
11. Identify and develop grant and funding proposals in partnership with the Director/Chief Workforce Development Officer and Director of Grants Administration.
12. Coordinate and partner with CCAPE's Employer Training team to explore partnership programs between existing corporate curriculum and corporate instructors.
13. Manage, process, and access open enrollment reports (enrollment, revenue, contact hours) for the College as requested, and annually/semiannually/quarterly reports (or as requested) for the Department of Higher Education and other partners/funders as requested. Manage CCAPE's open enrollment grant reporting requirements and compliance.
14. Generate program revenue through open enrollment portfolio to meet or exceed 50% of CCAPE's revenue goal set forth each year.
15. Focus on customer service best practices when working with Cape Cod Community College members, including faculty, staff, and students.
16. Promote a positive and inclusive work environment that supports the professional growth of staff while fostering a commitment to service excellence.
17. Perform other duties as assigned.

Requirements:

MINIMUM QUALIFICATIONS:

1. Bachelor's degree or an equivalent combination of education and experience.
2. Three years of related experience which may include development of training programs and management of training schedules or instructors.
3. Demonstrated ability to work effectively in a flexible, hybrid team environment, including comfort with virtual collaboration and communication tools (e.g., Zoom, MS Teams), and the flexibility to support colleagues across team schedules as program needs require.
4. Excellent organizational skills with ability to manage work priorities and assignments in a fast-paced, deadline driven environment.
5. Demonstrated ability to manage a team and perform duties with minimal direction, including effective problem-solving skills.
6. Demonstrated experience with labor market and business assessments to shape curriculum and trainings.
7. Demonstrated ability to deal effectively with external organizations, businesses, and the public, and work effectively with the campus community.
8. Demonstrated understanding of underserved, vulnerable, and minority populations such as migrant and immigrant populations in the Cape and Islands region.
9. Strong proficiency in MS Office applications, e.g., database maintenance, spreadsheet applications, and graphics. Must be an advanced user of the Microsoft Office suite: Word, Excel, Outlook, etc.
10. Excellent interpersonal, written, verbal, and presentation skills.
11. Demonstrated ability to work in a collaborative team model, including partnering effectively with peer managers to coordinate and share staff resources across program areas as needs arise.
12. Reliable transportation to travel to and from meetings, trainings, or campus and community locations as required.
13. Unrestricted authorization to work in the United States

ADDITIONAL PREFERRED QUALIFICATIONS:

1. Master's degree.
2. Bachelor's degree in a field related to education, business, and/or management.
3. Three years of experience in the development of career and technical trainings, professional development and special training programs, management of multiple diverse training schedules, and/or management of multiple part-time instructors with diverse portfolios.
4. Demonstrated experience with the development of training programs in partnership with business leaders in private, public, and nonprofit organizations.
5. Demonstrated experience developing future projected career pathways, with a focus on underserved populations.
6. Demonstrated experience working in higher education, with a preference for community college experience.
7. Demonstrated proficiency with Jenzabar, Salesforce and CourseStorm, as well as various Customer Relations Management (CRM) platforms and project management platforms, such as Trello.
8. Demonstrated knowledge and consistent experience in using varied social media outlets on behalf of a business or organization.
9. Robust understanding and demonstrated inclusion of access, equity, and student success practices.
10. Ability to speak a language in addition to English.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to upload a separate statement to define precisely how their background and experience have prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information:

COMPENSATION: Annual Salary Range of $82,000 - $87,000, dependent upon qualifications and experience. Full-time, Non-unit Professional Position that includes participation in a comprehensive employee benefits program and the option for membership in the Massachusetts State Employees' Retirement System.

APPLICATION DEADLINE: Open until filled.

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

This appointment is subject to the FY2027 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College cannot consider candidates who do not have unrestricted authorization to work in the United States .

Application Instructions:

**ALL APPLICATION MATERIALS MUST BE SUBMITTED ELECTRONICALLY IN ORDER TO BE CONSIDERED.**

Begin the online application process by going to the APPLY NOW link. During the process you will be given an opportunity to upload required documents: a cover letter addressing how you meet the minimum requirements of the position and resume (failure to submit requested documents may result in disqualification). Please note that finalist candidates will be asked to provide three current professional letters of reference and transcripts.

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

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