Scotiabank

Senior Manager, Business Operations & Insights

Scotiabank$100K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Economics, or related field
  • 8-10+ years of experience in business management, financial planning, workforce planning, or reporting/analytics
  • Strong expertise in budgeting, forecasting, headcount planning, and variance analysis
  • Proven ability to synthesize complex data into clear insights and executive-ready messaging
  • Strong Excel and PowerPoint skills with attention to detail
  • Experience in building dashboards and reporting tools like Power BI
  • Ability to contextually connect data to inform decision-making

Responsibilities

  • Lead core business activities including planning, reporting dashboards, and executive materials
  • Manage workforce planning and headcount management for OCIO
  • Oversee financial management activities including budgeting, forecasting, and variance analysis
  • Consolidate inputs into a single view of performance, priorities, and metrics
  • Translate complex data into clear insights and recommendations for leadership
  • Develop and maintain reporting tools for consistent visibility into progress
  • Run core business cadences such as monthly reporting cycles and leadership reviews
  • Drive initiative tracking and execution discipline across OCIO and ScotiaTech

Benefits

  • Diversity, Equity, Inclusion & Allyship initiatives
  • Accessibility and Workplace Accommodations
  • Opportunities for upskilling and tuition assistance
  • Competitive Rewards program with flexible vacation and benefits starting on day one
  • Community Engagement opportunities through various programs
Full Job Description
Requisition ID: 264714

The Senior Manager, Business Operations & Insights plays a key role within the Office of the OCIO Business Management function, supporting ScotiaTech priorities. This role is responsible for workforce planning, financial oversight, and reporting, working in close partnership with the Director, Strategy & Business Management and OCIO leadership team to ensure a consistent, data-driven view of priorities, performance, and progress. The role combines strong analytical depth with the ability to synthesize and translate data into clear, actionable insights, enabling senior leadership to make informed decisions and drive execution across the OCIO.

Is this role right for you? In this role you will:

  • Lead core business activities including planning, reporting dashboards, and executive materials to provide a clear view of business performance
  • Lead workforce planning and headcount management for OCIO (tracking, forecasting, scenario analysis), ensuring alignment to priorities, capacity, and demand
  • Own financial management activities including budgeting, forecasting, variance analysis, and run rate tracking in partnership with Finance
  • Own the OCIO reporting layer, consolidating inputs across teams into a single, accurate view of performance, priorities, and key metrics
  • Translate complex financial, workforce, and operational data into clear insights, narratives, and recommendations for senior leadership
  • Develop and maintain reporting tools (dashboards, scorecards, KPI tracking) to provide consistent visibility into progress, outcomes, and areas requiring action
  • Run core business cadences (e.g., monthly reporting cycles, leadership reviews, enterprise asks), ensuring quality, consistency, and follow-through
  • Drive initiative tracking and execution discipline across OCIO and ScotiaTech priorities, ensuring alignment on milestones, risks, and dependencies
  • Partner closely with Strategy, HR, and Finance leads to align on priorities, workforce plans, and enterprise reporting outputs
  • Improve operational effectiveness by standardizing templates, streamlining workflows, and enhancing how data is collected, structured, and reported
  • Leverage automation and AI tools to improve efficiency in reporting, data synthesis, and insights generation, while maintaining strong controls
  • Build and maintain collaborative relationships with key internal and external stakeholders, including senior leaders across the Bank, to support delivery against priorities and objectives.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Relevant degree in Business, Finance, Economics, or related field
  • 8-10+ years of experience in business management, financial planning, workforce planning, or reporting/analytics
  • Strong experience in budgeting, forecasting, headcount planning, and variance analysis
  • Proven ability to synthesize complex data into clear insights and executive-ready messaging
  • Strong Excel and PowerPoint skills with high attention to detail and quality control
  • Experience building dashboards and reporting (e.g., Power BI or similar tools)
  • Ability to connect data to business context and inform decision-making (not just reporting)
  • Strong collaboration skills with ability to partner across Strategy, Finance, and Technology teams
  • Strong planning and execution skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight timelines
  • Comfort operating in ambiguity and adapting to evolving priorities within a dynamic environment
  • Experience leveraging automation and AI tools to enhance reporting, insights, and productivity.
  • Experience in Financial Services, Technology, or large-scale transformation environments.


What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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