Conduent

Senior Manager, AI Transformation, Quality Engineering & Delivery Excellence

Conduent • $142K — $180K *
Enterprise Technology
15+ years of experience
Job Overview by Ladders

Qualifications

  • 20+ years in IT leadership and enterprise transformation
  • Track record of leading large technology transformation programs
  • Experience managing multimillion-dollar portfolios
  • Expertise in Quality Engineering, Agile delivery, and DevOps
  • Experience with AI, Generative AI, and Agentic AI implementation
  • Strong program management skills
  • Proficient in developing enterprise test automation strategies

Responsibilities

  • Lead AI-driven technology transformation programs
  • Oversee multimillion-dollar portfolios and global delivery teams
  • Develop enterprise Quality Engineering and test automation strategies
  • Drive governance of AI solutions in the organization
  • Transform delivery processes using Agile and SAFe methodologies
  • Advance DevOps initiatives for improved efficiency
  • Establish governance frameworks and performance indicators

Benefits

  • Health insurance coverage
  • Voluntary dental and vision programs
  • Life and disability insurance
  • Retirement savings plan
  • Paid holidays and PTO
Full Job Description
Job Description

Senior Manager, AI Transformation, Quality Engineering & Delivery Excellence

Job Summary

We are seeking an accomplished technology leader to drive AI transformation, Quality Engineering, and delivery excellence across complex enterprise environments. This role will provide strategic leadership for large-scale technology transformation programs, global delivery operations, and multimillion-dollar portfolios.

Key Responsibilities
  • Lead enterprise technology transformation programs focused on AI adoption, Quality Engineering, Agile delivery, DevOps, and operational excellence.
  • Provide strategic oversight for multimillion-dollar portfolios and global delivery teams.
  • Develop and execute enterprise Quality Engineering, test management, and test automation strategies.
  • Drive the adoption and governance of AI, Generative AI, and Agentic AI solutions.
  • Lead Agile and SAFe-based delivery transformation across complex programs.
  • Advance DevOps and CI/CD transformation initiatives to improve delivery effectiveness.
  • Establish executive governance frameworks, performance indicators, and reporting mechanisms.
  • Manage risks, issues, assumptions, and dependencies across enterprise programs.
  • Build strong relationships with executive stakeholders, business leaders, vendors, and delivery partners.
  • Promote innovation, continuous improvement, and organizational change.
  • Coach and develop high-performing teams while strengthening leadership capabilities across the organization.


Required Qualifications
  • 20 or more years of progressive experience in IT leadership, program delivery, and enterprise transformation.
  • Proven success leading large-scale technology transformation programs.
  • Extensive experience managing multimillion-dollar portfolios and global delivery teams.
  • Demonstrated expertise in Quality Engineering, test management, Agile delivery, DevOps, and digital transformation.
  • Experience implementing AI, Generative AI, or Agentic AI solutions in enterprise environments.
  • Strong portfolio and program management capabilities.
  • Experience developing and executing enterprise test automation strategies.
  • Strong executive governance, KPI management, stakeholder management, and vendor management experience.


Technical and Functional Skills
  • Portfolio and program management
  • Quality Engineering and test management
  • AI and Generative AI adoption and governance
  • Agentic AI solutions
  • SAFe Agile and Agile delivery frameworks
  • DevOps and CI/CD transformation
  • Test automation strategy
  • Digital transformation leadership
  • JIRA
  • Azure DevOps
  • Rally
  • qTest
  • GitHub Copilot and AI development tools
  • Executive governance and KPI management
  • Vendor and stakeholder management


Regulatory and Compliance Experience

Experience working with one or more of the following regulatory or compliance frameworks is preferred:
  • HIPAA
  • SOX
  • 21 CFR Part 11
  • GxP validation


Certifications
  • Certified SAFe® 6 Agilist (Preferred)


Leadership Competencies
  • Strategic thinking and strong business acumen
  • Ability to influence executive stakeholders
  • Strong talent development and coaching capabilities
  • Results-oriented leadership
  • Commitment to innovation and continuous improvement


Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $142,450 - $180,000.

About the Team

About Conduent

Conduent Inc. is a business process services company headquartered in Florham Park, New Jersey. It was formed in 2017 as a divestiture from Xerox Corporation. The company offers digital platforms for businesses and governments, including transportation solutions, healthcare solutions, and customer care solutions. Conduent has approximately 67,000 employees and operates in over 40 countries. The company is listed on the NASDAQ stock exchange under the ticker symbol CNDT.
Learn more about Conduent
Size
60,000 employees
Market Cap
$876.7 million
Industry
Net Income
-$118 million
Founded
2017
5 Year Trend
-8.4%
Revenue
$4.1 billion
NASDAQ

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