Job Title: Senior Learning & Development Partner
Possible locations: Portsmouth, NH (Hybrid), or US Remote (working EST time zone)
Please note: Visa sponsorship is not available for this role.
Position Summary:The results-driven Learning & Development Leader will play a critical role to build and scale learning programs that drive performance, leadership development, and workforce effectiveness in a fast-paced, high-growth Enterprise SaaS environment. This role is critical in ensuring that employees and leaders have the skills, tools, and resources to support scaling and operational excellence.
As a key player in our People & Talent Strategy, you will be responsible for designing, building, implementing, and managing L&D initiatives, onboarding programs, and skills development frameworks to enhance business impact and employee engagement. The role needs someone passionate about developing people, hands on while being a strategic subject matter expert in learning effectiveness.
Key Responsibilities: L&D Strategy & Execution- Develop and execute a scalable Learning & Development strategy that aligns with business goals,
- Partner with HRBP's to identify critical skills gaps, ensuring workforce readiness for expansion, operational efficiency, and transformation.
- Build a learning culture that supports high performance, innovation, and continuous development.
Employee Training & Upskilling- Lead initiatives for technical, product, and soft-skills training to support the organization's growth and evolving workforce needs.
- Coordinate sales enablement training solutions for sales, customer success, and go-to-market teams, ensuring content, tools, timelines, and stakeholder expectations are aligned to improve productivity, consistency, and revenue impact.
- Develop a competency-based learning framework utilizing Lattice, our people success platform, and WorkRamp, our LMS, that supports both role-specific and cross-functional skill development.
Onboarding & New Hire Training- Evaluate and optimize current structured onboarding program to accelerate time-to-productivity for new hires.
- Collaborate with People Operations, Sales, and CSS to create role-specific training for key functions.
- Ensure onboarding initiatives reinforce company culture, engagement, and long-term retention.
Learning Technology & Data-Driven Insights- Collaborate with the Learning Experience Team in product to enhance WorkRamp, the Learning Management System (LMS), ensuring a seamless and engaging learner experience.
- Leverage learning analytics and performance data to track effectiveness and continuously improve training programs.
- Integrate AI-driven and digital learning solutions to enhance scalability and accessibility.
Change Management & Employee Engagement- Support change management efforts related to M&A, and organizational transformation.
- Drive initiatives that promote learning agility, adaptability, and a growth mindset across the workforce.
- Act as a Subject matter expert to People Operations in aligning learning initiatives with talent retention and engagement strategies.
Leadership Development & Talent Readiness in collaboration with Chief People Officer- Collaborate on design and implement leadership development programs that prepare high-potential employees for senior roles and drive succession planning.
- Facilitate mentorship and coaching programs to accelerate talent development and knowledge transfer.
Qualifications: Required:- 5+ years of experience in Learning & Development, Talent Management, or Organizational Development in a high-growth SaaS or tech-driven environment.
- Experience in sales enablement, and upskilling technical teams.
- Proven ability to scale L&D programs in a fast-paced, evolving company.
- Strong knowledge of LMS platform, ideally WorkRamp, e-learning tools, and digital learning solutions.
- Experience leveraging data and analytics to measure learning impact and drive strategic decisions.
- Excellent facilitation, coaching, and stakeholder management skills.
Preferred:- Experience in a global enterprise SaaS company, with demonstrated ability to coordinate sales enablement programs across cross-functional stakeholders preferred.
- Certification in instructional design, or leadership development methodologies.
Key Skills:- Strategic thinker with the ability to balance long-term vision with day-to-day execution.
- Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
- Excellent project management and organizational skills, with the ability to manage multiple priorities simultaneously.
- Exceptional communication and interpersonal skills, with the ability to collaborate across departments and influence stakeholders.
