About the Role:We are looking for an experienced Senior IT Systems Engineer to join us. Reporting to the Head of DevOps, Security & IT, this individual will design, automate, secure, and operate our corporate technology environment across cloud infrastructure, identity and access management, endpoint platforms, enterprise SaaS, networking, and core IT services.
This is a hybrid role with Monday-Wednesday being onsite at our office in South San Francisco.
How You'll Contribute:- Grow and support our on-premises compute, security, and telecommunications infrastructure (phones, conference rooms, video conferencing, audiovisual, security cameras)
- Support our internal network infrastructure at our South San Francisco office, including WAN/LAN, VPN, DNS, and DHCP
- Provide identity and authentication support for employees, external collaborators, and contractors using platforms like Okta and Google Workspace, and AWS IAM
- Assist with lab workspace build outs
- Support existing cloud platforms (including AWS, GCP, JIRA, Slack, Salesforce)
- Support both MacOS and Windows platforms.
- Support Color MDM infrastructure (Iru)
- Maintain and improve MDM onboarding and offboarding workflows.
- Help build and support cross-functional ticketing system
- Leverage AI technologies to automate IT workflows, streamline troubleshooting, and optimize resource efficiency across internal operations.
- Research new technologies; provide suggestions for changes and improvements that reduce cost and/or increase productivity and efficiency
- Partner with Security Engineering and Compliance teams to improve our internal information security and operational security practices including asset tracking and device monitoring
Our Ideal Candidate Will Have:- 5+ years of experience with AWS cloud infrastructure and infrastructure as code using Terraform
- Extensive knowledge of networking concepts and troubleshooting techniques to support day to day operations of a hybrid on-premises/cloud network.
- Identity and access management experience (IAM)
- Experience producing thorough documentation, runbooks and SOPs
- A demonstrated track record of successfully communicating technical terms and concepts to a broad range of audiences - technical, non-technical, internal and external stakeholders
- Experience working in a remote/distributed team environment
Helpful Though Not Required- Jamf Certifications (200 Level or higher)
- Network certification(s)
- IAM/Okta certification(s)
What We Offer:- Competitive salary
- Comprehensive medical, dental, vision, life, and disability benefits
- 401k match
- Monthly phone and wifi stipend for employees, annual ergonomic stipend
- Generous vacation policy, paid holidays and company-wide recharge days
- Equal paid parental leave for birthing and non-birthing parents
- Free cancer screening and prevention resources for employees and their adult dependents
Base Salary Range: $150,000-175,000/year
The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity and benefits.
